Summary:

As a FOH Shift Manager at our bustling hospitality venue in Kelmscott, you will play a pivotal role in ensuring exceptional customer service and operational efficiency. This permanent, full-time position is ideal for a mid-senior level professional looking to lead a agile team in a fast-paced setting, contributing to the overall success and reputation of our establishment.

Responsibilities:
Oversee daily front-of-house operations, ensuring high standards of service and customer satisfaction.
Manage and train staff, fostering a positive and productive work workplace.
Handle customer inquiries and complaints with professionalism and efficiency.
Monitor inventory levels and assist in stock management to ensure smooth operations.
Implement and uphold health and safety regulations and company policies.




Assist in scheduling staff shifts and managing payroll.
Collaborate with kitchen staff to ensure timely and accurate service delivery.
Prepare reports on sales, customer feedback, and staff performance.

Qualifications:
Proven experience in a supervisory role within the hospitality industry.
Solid leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to work under pressure and manage multiple tasks effectively.
Knowledge of health and safety regulations in the hospitality sector.
Flexibility to work various shifts, including evenings and weekends.

📌 Foh Shift Manager Kelmscott
🏢 Last Slice Group
📍 Kelmscott