Customer Relations Representative Location: Sydney, Australia – Full time, Permanent Reporting to the National Virtual Pharmacy Manager, the key responsibilities include:
Provide a high level of customer service to Viatris customers and external stakeholders via phone and e-mail.
Build relationships with customers and ensure their experience is second to none.
Process orders, credits and returns.
Liaise with cross‑functional teams to service ad‑hoc requests and deliver on business needs.

Qualifications & Skills - Bachelor’s degree or equivalent in pharmacy or business (preferred but not required).
1+ year experience working in pharmacy.
Experience in a customer‑facing role (highly desirable).
Excellent written and verbal communication skills.
Hardworking, punctual, and patient.




Proficiency with Microsoft Office (Word, Excel, PowerPoint).
Must be eligible to work in Australia (Australian citizen or appropriate visa holder).

Employee

Advantages - Recognition programs
Health and financial wellness perks
Employee discount platform
Annual wellness allowance
Annual leave loading
Paid volunteer leave
Free flu vaccinations
Product discounts
Additional paid parental leave
Retirement savings plans
Competitive compensation programs
Career and development planning
Annual salary reviews Viatris is an Equal Chance Employer.

📌 Customer Relations Representative City Of Sydney
🏢 1100 Mylan Pharmaceuticals
📍 City of Sydney