Why Join RMH?
Part time ongoing | 16 hours per fortnight
Join the Respiratory and Sleep Medicine Department
Parkville location | Close to public transport

About the role

Join the Respiratory and Sleep Medicine Department in a key administrative role supporting the end-to-end management of outpatient referrals. You will play an important part in ensuring patients are booked efficiently and receive timely access to specialist care, while working closely with clinicians, patients and internal stakeholders to deliver a high-quality outpatient service.

You'll be part of a supportive and cooperative administrative team that is committed to delivering efficient, patient-centred care to a diverse community. This is an excellent opportunity to build your healthcare administration career in a department that values teamwork, continuous improvement and creating a great experience for both staff and patients.

Key Accountabilities

Reporting to the Clinical Operations Manager, the Administrative Assistant is a key member of the customer service team and is responsible for the end-to-end administrative management of the patient's outpatient episode of care, including but not limited to
Referral management
Appointment scheduling
Waitlist management and auditing
Phone,



online and health hub enquiries
Front desk reception duties

About You
You have acute hospital experience with a collaborative working style
You like to work autonomously and as part of a team
You have effective communication skills and a passion for continued career development.

Benefits of Working at RMH
Join a values-based organisation offering great opportunities for career diversity and career development, including training and research opportunities, as well as access to mentorship and leadership programs.
Access to comprehensive health and wellbeing programs, including Employee Assistance and Fitness Passport.
Up to $12,000 tax free earnings with salary packaging options.
Generous leave entitlements – five weeks annual leave per year (pro-rata for part time), additional monthly paid day off for full time staff.
Central Parkville location – onsite car parking options, easily accessible via public transport.

Position Description

Interested?

Click Apply to submit your application, please include a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

📌 Administrative Assistant Melbourne (Australia)
🏢 Melbourne Health
📍 Australia