You'll be the person our association clients call first.

The Association Specialists (TAS) manage not-for-profit associations: their governance, their members, their boards and their day-to-day operations. We've built our reputation on doing that properly, and our clients stay with us because of it.

We're looking for an Association Manager to take ownership of a portfolio of association clients. This is a senior, client-facing role. You're not supporting someone else's relationship. You hold it.

What you'll be doing
Acting as the primary relationship holder for your portfolio, and building a genuine working relationship with each association president and board
Running monthly planning meetings with each client to agree the plan of work
Preparing and issuing board and committee agendas, papers and minutes to a explicit schedule
Delivering monthly management reporting across your clients
Keeping budgets transparent by raising overruns early and working through the options collaboratively
Briefing and supporting the Association Client Services Coordinator who works across your portfolio
Looking for ways to sharpen how we work, not just keep it ticking over

What you'll bring
Solid client or account management experience,



ideally juggling several accounts at once
Excellent written and verbal communication. You can write a board paper and a difficult email equally well
Solid organisational skills and real attention to detail, particularly across reporting and governance
Confidence in front of senior stakeholders
A proactive approach: you raise things early and turn up with options
Comfort with Microsoft Office, project management tools like Asana, and time tracking

Helpful, but not essential:
Not-for-profit or association sector experience
Familiarity with boards, committees and AGMs
Harvest or a similar time and billing tool
Membership management systems or CRM platforms
Event or conference coordination

What we offer
Hybrid working from our St Leonards office, 5 days a week onsite, 3 days after onboarding
Full time, 35 hours per week
A genuinely varied portfolio: several associations, several sectors, no two weeks the same
Established systems, documented processes, and a Coordinator supporting your portfolio
A team that cares about the standard of the work, and about how we treat each other

📌 Account/association Manager St Leonards
🏢 The Association Specialists
📍 St Leonards