Key Responsibilities

Customer Support & Service
Respond to customer callouts and service requests.
Address and resolve customer inquiries and complaints, ensuring a positive experience.

Technical Diagnostics & Repair
Examine, test, adjust, and repair business machines and multifunction devices.
Diagnose hardware and software issues, including printers and network configurations.
Replace worn or defective components and reassemble equipment.

Maintenance & Preventative Care
Conduct routine and preventative maintenance to ensure reliable device performance.
Maintain accurate documentation of service calls, repairs, and installations.

Installation & Delivery
Assist with pre‑run testing, configuration, and installation of devices.
Participate in deliveries as required (may include use of lifting equipment).

Parts & Asset Management
Order and manage printer parts, consumables, and inventory.
Maintain the company vehicle in a clean and tidy condition.

Qualifications & Experience
Robust technical diagnostic capabilities with both mechanical and electronic systems.
Excellent customer service and communication skills.
An interest in repairing technical equipment

📌 Customer Service Technician Brisbane
🏢 Fuji Solutions Group
📍 Brisbane