iKOU is an Australian wellness and skincare brand, born in the beautiful Blue Mountains, focusing on botanical skincare, aromatherapy, home fragrance, body care and spa inspired self care rituals that nurture skin, mind and body – and now, we’re looking for a passionate individual to join our retail store team in our beautiful Sorrento Sanctuary.

This is a rare chance to unite your retail and skincare experience in one inspiring role. Set in a town known for its charm, community, and connection to nature.

At iKOU, we believe in transforming everyday moments into extraordinary rituals. From wild-harvested Australian ingredients to clean, ethical beauty, everything we do nurtures skin, mind and body as one.

This role will be based in our beautiful new Sorrento Sanctuary.

We are looking for a Casual team member, weekend availability is a must.

Our perfect candidate
Loves the art of retail sales and matching guests to the perfect products
Demonstrates genuine care and passion for rituals to benefit skin, mind and body




Positive and passionate with a proactive attitude
Embraces and encourages the iKOU culture
Has a passion for wellbeing
Recognises a high-end, five-star experience and is willing to go above and beyond with wow-factor service

Skills & experience
Experience in retail and customer service
Experience in Beauty/ Wellness industry highly regarded
Excellent sales and customer service skills
Excellent communication skills

Why Join Us? At iKOU, we don’t just sell skincare. We create rituals, moments and a sense of calm in every experience. This is your prospect to lead with purpose, grow with a nationally loved wellness brand and make a meaningful impact in a business that truly cares.

If you’re ready to lead with heart and drive performance with purpose, we’d love to hear from you. Please include a cover letter with your application.

📌 Casual Retail Sales Assistant Skincare & Wellness Sorrento
🏢 IKOU
📍 Sorrento