Benefits - Circa $75,000 + Super (depending on experience)
Hybrid working available after training
Convenient Lane Cove location
Join a well-established healthcare organisation
Supportive and team-oriented team culture
Stable role with long-term career opportunities About the Company Our client is a well-established organisation within the healthcare sector, supplying specialised products and services to hospitals and healthcare professionals across Australia. Known for their commitment to quality, customer service and operational excellence, they have built a solid reputation as a trusted partner within their industry. With continued growth, they are seeking a Customer Service Representative to join their collaborative operations team.

About the Prospect An exciting prospect exists for an organised and customer-focused Customer Service Representative to join a busy operations team based in Lane Cove. Reporting to the Customer Service Team Leader, you'll play a key role in ensuring customers receive exceptional service by processing orders, coordinating hospital case requirements and responding to customer enquiries.



Working closely with the sales and warehouse teams, you'll help ensure products are delivered accurately and on time while maintaining high levels of customer satisfaction in a fast-paced environment.

Following your initial training, you'll have the opportunity to enjoy a hybrid working arrangement, offering flexibility while remaining connected to a supportive team. Duties - Process customer orders accurately
Coordinate hospital case bookings
Respond to phone and email enquiries
Liaise with sales and warehouse teams
Maintain accurate customer records
Process invoices and documentation
Prioritise multiple customer requests
Provide general administrative support Skills & Experience - Order processing experience with SAP, Oracle, JD Edwards or simialr ERP is required
Healthcare industry preferred
Microsoft Office proficiency
High attention to detail Culture Join a supportive, collaborative team that values accuracy, teamwork and delivering exceptional service to healthcare customers.

📌 Customer Service Representative Sydney
🏢 Healthcare Professionals Group
📍 Sydney