At Medibank we’ve recently unified our health services under one brand – Amplar Health.
Core to the Amplar Health strategy is substantial growth in our hospital substitution, hospital avoidance and clinical home care delivery. We are an ambitious organisation with the vision of becoming Australia’s leading Hospital in the Home service provider.
Your Opportunity
Looking to join a team coordinating care and services to support patients in their own home? We have a part-time 0.6 FTE prospect available to work within the SA Community Care (SACC) program.
In this virtual role, you’ll sit at the centre of the care journey, connecting patients, families, and providers to ensure care is coordinated, timely, and genuinely patient-centred.
Key Responsibilities
Conducting clients initial phone assessment, care planning and goal setting
Coordination of in-home services to support clients receiving care at home
Manage escalations and provide support for our frontline nurses in the community
Managing consumer care throughout the consumer journey (on-boarding, triaging referrals, initial care planning within scope of practice, care plan review and discharge)
Provision of telephone support, education and advice
Discharge planning including referrals to long term services
Monitor patient progress, identify risks, and escalate concerns appropriately
Collaborate with multidisciplinary teams to ensure continuity of care
Maintain accurate clinical documentation and reporting in line with standards
You will be rostered across 7-days working between 7am and 9pm – the shifts are 7am to 3pm, 10am to 6pm, 12pm to 8pm and 1pm to 9pm. Enjoy true flexibility and work from home. This role is based in Adelaide but will consider applicants interstate.
About you
Registered Nurse with current unrestricted AHPRA registration
Experience working in an acute setting (community/hospital)
Robust understanding of care coordination, case management, or complex care (highly desirable)
Digital proficiency and ability to work virtually
Excellent communication and relationship-building skills
Confident working independently while collaborating within a multidisciplinary team
Highly organised with robust clinical judgment and problem-solving skill
What’s next?
If you have the skills and experience we are looking for we will be in contact. Interviews will be commencing shortly.
📌 Case Coordinator South Australia
🏢 Medibank
📍 Australia
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