Key Responsibilities
Booking Service Support — Support the implementation and provision of the Booking Service for WA Diversion Programs, including complex booking coordination and database accuracy.
Reporting & Documentation — Assist with preparing reports, briefing materials and other documentation as required.
Content Management — Maintain and update operational content across multiple formats such as web‑based appointment diary content, templates, publications and presentations.
Guidelines & Procedures — Assist in developing and documenting internal guidelines, policies and procedures.
Delegated Projects — Undertake delegated tasks and projects to support and improve Booking and Online Services business functions.
Strategic Contribution — Contribute to strategic planning and development activities for Booking and Online Services.
Stakeholder Liaison — Liaise with stakeholder groups including WA Police, WA Diversion Program service providers and clients to facilitate complex bookings and maintain accurate service records.




Program Support — Provide high‑quality information, guidance and support to service providers regarding bookings and administrative requirements, ensuring compliance with relevant legislation and policy.
Representation — Represent and promote the Booking Service at internal and external conferences.
Public Interface — Provide an interface between the public and the Commission, ensuring explicit communication and skilled service delivery.

What You Bring
Solid organisational and administrative capability
Excellent communication and stakeholder engagement skills
Ability to manage competing priorities in a fast‑paced environment
High attention to detail and commitment to service quality
Confidence working with guidelines, procedures and operational content

To Apply:

Email Kim your resume and please include:

available start date (week of the 20th July ideally for handover)

@integritystaffing.net.au

📌 221 Integrity Staffing Business Support Officer Perth
🏢 Integrity Staffing
📍 Perth