Supagas is a rapid-growing national leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality products in the highly competitive market.
About the Role
We are seeking an enthusiastic, confident, and energetic Medical Customer Service Officer to join our Dandenong branch.
Duties & Responsibilities
Handle a high volume of incoming calls, process orders and address customer inquiries.
Assist in converting incoming phone and email inquiries into Branch Sales.
Exceed customer service expectations by providing exceptional support to operations.
Address customer queries and manage accounts promptly and professionally.
Offer customers accurate product, service and procedural information.
Ensure precise setup of recent customer accounts.
Process credit card payments as needed.
Provide support to Operations and Sales teams.
Engage in web chat support.
Benefits
Competitive Salary Package
Monday to Friday – Day hours, immediate start
Excellent Employee Reward Program
Full-time
Skills & Experience
Proven experience in an inbound call centre workplace, managing high call volumes.
Familiarity with Pronto software is highly advantageous.
Possess a professional and friendly telephone manner, as the role primarily involves telephone-based communication.
Strong attention to detail.
The successful candidate will undergo a pre-employment medical assessment.
J-18808-Ljbffr
📌 Medical Customer Service Officer City Of Greater Dandenong
🏢 Supagas
📍 City of Greater Dandenong
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.