Summary:

As a Store Manager in the hospitality and catering industry, you will play a pivotal role in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. Based in Idalia, Queensland, this permanent full time position requires a dynamic leader who can motivate a team and maintain high standards of service, contributing to the overall success of the business.

Responsibilities:
Manage daily store operations, ensuring compliance with company policies and procedures.
Lead, train, and develop a team of staff to deliver outstanding customer service.
Monitor sales performance and implement strategies to achieve sales targets.
Maintain inventory levels and oversee stock management to ensure product availability.
Handle customer inquiries and resolve issues in a timely and professional manner.
Prepare reports on sales, staff performance,



and customer feedback for management review.
Ensure the store is clean, well-organised, and visually appealing to customers.
Implement promotional activities and marketing strategies to attract recent customers.

Qualifications:
Proven experience as a Store Manager or in a similar managerial role within the hospitality or catering industry.
Robust leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to analyse sales data and make informed decisions.
Proficient in inventory management and stock control.
Strong customer service orientation.
Flexibility to work various shifts, including weekends and holidays.

📌 Store Manager Idalia
🏢 Ottos Group
📍 Idalia