Uber is seeking a detail-oriented qualified to manage systems and investigate performance trends within our Core Operations team. This role is built for a structured problem-solver who excels at maintaining data accuracy and improving internal tools.
Role
Process and Driver Access Associate
Details
Location: SYD with hybrid work options available.
Start Date: ASAP
Contract: 12 months
Pay rate: $40.84p/h - $44.42p/h plus super (based on experience)
What you’ll do
System Administration: Oversee internal tools and databases governing driver access, ensuring data integrity and resolving technical discrepancies.
Performance Diagnostics: Monitor key metric fluctuations to identify root causes and provide data-backed recommendations for remediation.
Compliance Execution: Lead technical compliance workstreams, utilizing advanced spreadsheets and query tools to maintain operational standards.
Product Liaison: Partner with Product teams to test and validate new onboarding features, translating operational needs into functional requirements.
Trend Analysis: Support strategic initiatives by analyzing historical performance to help shape the future of driver access.
Who You Are
Accuracy Focused: You maintain high standards for data entry, formatting, and project tracking to prevent errors.
Problem Solver: You investigate issues and attempt to resolve them independently before seeking management support.
Structured Communicator: You provide concise written updates and maintain detailed documentation for all assigned tasks.
Workflow Developer: You create checklists and procedures to manage tasks in fast-paced environments.
Consistent Reporter: You keep managers informed of project status and technical issues through regular, scheduled updates.
Qualifications
Experience: 1–3 years in operations, technology, or high-growth startup settings.
Problem Structuring: Strong ability to break down complex issues and present findings through explicit visual reporting.
Technical Proficiency: High level of skill in Excel or Google Sheets and experience using SQL for data retrieval.
Education: University degree in Business, Engineering, Economics, or a related quantitative field.
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📌 Join Uber As A Process & Driver Access Associate City Of Sydney
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📍 City of Sydney
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