About Yumba-Meta:

Yumba-Meta is a First Nations-led, not-for-profit organisation dedicated to delivering housing and culturally informed support services for vulnerable individuals and families across Townsville and surrounding regions. For over 50 years, we have built strong community connections and a reputation for delivering services that are respectful, practical, and grounded in cultural understanding.

About the role:

We are seeking multiple Support Workers to join the Reverend Charles Harris Diversionary Centre (RCHDC).

RCHDC provides a protected, short-term alternative to police custody for individuals affected by public intoxication and related behaviours. The service offers overnight supervised care in a culturally protected, non-judgmental environment.

This is a hands-on role suited to individuals who are calm under pressure, respectful, and committed to supporting vulnerable people in a structured environment.

What you will be doing:
Supporting and supervising clients in a safe and respectful manner
Building professional relationships while maintaining clear boundaries
Monitoring client wellbeing and completing required documentation
Assisting with transport of clients where required




Supporting clients to understand their rights and responsibilities
Maintaining a clean, safe, and hygienic environment (including cleaning and laundry duties)

What we’re looking for:
Experience working with vulnerable clients
Experience in working with Aboriginal and or Torres Strait Islander people or communities
Understanding of the impacts of homelessness, alcohol dependency, social disadvantage
Ability to work collaboratively with other services to ensure positive outcome for clients
Robust communication skills and ability to work in a team environment
Ability to follow procedures and complete accurate documentation
Sound judgement and ability to prioritise tasks in a fast-paced setting

Mandatory Requirements:
Current C class Driver’s Licence
Current (or ability to obtain) First Aid and CPR certification
Current (or ability to obtain) QLD Working with Children Check (Blue Card)
National Police Check (Australian Federal Police

Please note this is a shift-based role, including overnight, weekend and public holiday work.

📌 Support Worker Cosgrove
🏢 YUMBA-META
📍 Cosgrove