Branch Customer Advisor – Banking

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates robust, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

Responsibilities
Support NAB's Mandurah branch by being the first point of contact for our customers; putting them at the centre of everything you do.
Identify the most suitable products and services for customers: account opening, unsecured lending and banking transactions.
Demonstrate our Smarter Banking options (self‑service and digital) for customers, making banking simple, easy and secure.

Qualifications
A passion for delivering quality, gold‑class experiences for NAB’s diverse range of customers.
A team player with a keen eye for detail ensuring every transaction is productive and accurate.
Customer‑centric thinking and an appreciation for inclusion and the diversity of our customers.

Hours

5 days per week with full‑time hours.

Benefits




Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances.
Extensive range of benefits and discounted offers on travel, fitness, events and technology.
Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.

EEO Statement

A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive workplace, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
J-18808-Ljbffr

📌 Customer Advisor Mandurah Albany
🏢 NAB
📍 Albany