Join a **** AFR BOSS Best Places to Work Gold Winner and **** Sustainability Championrecognised by the World Steel Association.
Play a key role in shaping our performance across ourSRCMbusiness.
Reporting to the Area Manager andbased at our Malaga site, you'll be at the heart of our operations by supporting customers, coordinating orders, and ensuring the smooth day-to-day running of the office.
As a Customer Service Officer and Administrator, you will be responsible for a broad range of customer service and administrative tasks, supporting both internal teams and external customers.
Working as part of a close-knit team, you'll play a key role in delivering a high standard of service across a busy and dynamic environment.
What you will be doing:
Responding to customer enquiries and processing sales orders
Greeting customers and handling front desk reception duties
Answering and directing incoming calls efficiently
Preparing quotes and following up with customers
Accurate data entry of orders and schedules into internal systems
Coordinating deliveries and supporting production requirements
Supporting stock ordering and general office administration
This role is full-time, Monday–Friday, 7:30am – 3:30pm
You will be rewarded with:
Promotional opportunities, long-term career
Permanent, full-time hours with job security
Free on-site parking
A supportive team with a great onsite culture
We offer a range of perks designed to support you at work and beyond:
Paid parental leave that goes further -20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)




Health cover at discounted rates -Access corporate rates with nib Health Insurance to support you and your family
Everyday savings -Access a wide range of employee discounts across major brands including retail, travel and lifestyle
Support when you need it -Confidential counselling and wellbeing support through our Employee Assistance Program (EAP) and Sonder, available to you and your immediate family
Previous experience in customer service and administration within rapid-paced environments
Strong communication skills with a professional, friendly and customer-focused approach
Highly organised with the ability to manage changing priorities and multitask effectively
Strong attention to detail with accurate data entry and intermediate computer skills across Excel, Outlook and business systems
Proactive, reliable team player with a willingness to learn new systems, products and support sales/customer-facing activities
Why join us?
We offer more than just a job; we provide a dynamic environment built onthree pillarsthat define our commitment to both our team and our industry.
Work with a greater purpose:Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral.
You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations.
Embrace a culture where differences are celebrated,



innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
Work well - live better:We understand the importance of working in an environment which supports you to balance your personal and professional life.
Experience a culture which values you as a whole person - where family extends to the workplace and your well-being matters.
You'll thrive not only in your career with us, but beyond.
Build your own future:Step into a culture where every day is an opportunity to grow, and where driving your own development is not just encouraged; it's expected.
You'll be empowered to take the wheel of your learning journey and uncover your potential.
The possibilities are limitless.
SRCM (Steel Reinforcing Company Malaga)is a brand ofInfraBuild, Australia's leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces.
InfraBuild provides solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors.
With ambitions to be carbon neutral by ****, each day we help build futures through sustainable steel.
How to apply
We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.
We're committed to building an inclusive workplace that reflects the communities we serve.
We encourage applications from people of all backgrounds, experiences and perspectives.
Your diversity helps us create more sustainable and innovative steel solutions for Australia's future.
We are a **** Circle Back Initiative Employer – we commit to respond to every applicant.

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