Brand Health Tracking (BHT) - Sydney or Melbourne
Ipsos is one of the world's leading market research companies, founded and run by research professionals.
With a presence in over 90 countries and offices across Australia, we help organisations better understand people—their behaviours, motivations, and decisions.
Our Brand Health Tracking division goes beyond traditional tracking.
We deliver a holistic and dynamic view of brand performance, uncovering what truly drives perceptions, choice, and loyalty to help clients make confident, impactful decisions.
About The Role
In this role, you'll support the delivery of high-impact brand tracking programs while managing projects end-to-end and building solid client relationships.
You'll combine analytical thinking with storytelling to translate data into meaningful insights, helping clients shape their brand strategies.
Manage and coordinate research projects from design through to delivery
Partner with senior team members to develop project plans, timelines, and manage budgets
Analyse data and translate complex findings into clear, actionable insights
Design questionnaires and research materials
Prepare compelling reports and presentations, and present findings to clients
Act as a key day‐to‐day client contact, responding to queries and providing guidance
Collaborate with fieldwork and operations teams to ensure smooth execution
Monitor project progress, timelines, and quality standards across multiple concurrent studies
Contribute to team learning by coaching and supporting junior colleagues
Identify opportunities to enhance processes, outputs, and client outcomes, including through innovation and new ways of working
Manage and collaborate with our offshore Project Management team, ensuring seamless delivery and enabling onshore teams to focus on high‐value client work
Contribute to commercial thinking by identifying opportunities to add value and grow client relationship
YOUR PROFILE
A degree in psychology, marketing, economics,



business, or related field
Strong foundation in quantitative research methods, with the ability to analyse data and turn it into clear, actionable insights
Proven project management skills with the ability to deliver on time and within budget
Experience in market research (agency or supplier side)
RM: 3+ years with strong client‐facing experience
SRE: prior research experience with solid project coordination exposure
Excellent communication and presentation skills
High attention to detail and strong analytical thinking
Ability to manage multiple projects and thrive in a fast‐paced environment
Collaborative mindset with a proactive, solutions‐focused approach
Proficiency in MS Office, with working knowledge of Q and SPSS
Employee Benefits
Learning and development programs, plus study assistance and study leave
Paid leave for volunteering, your birthday, and starting a family
Employee Assistance Program (EAP) for wellbeing support
Flexible and hybrid work options
Work From Anywhere (up to 6 weeks per year)
Regular social events and a collaborative team environment
Well‐stocked office with daily breakfast, fresh fruit, snacks and hot drinks
Ipsos is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment.
We seek belonging for all, promote diversity and practice equity.
We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate in.
People from all backgrounds, including Aboriginal and Torres Strait Islander people, are strongly encouraged to apply.
This position is only open to applicants who have the right to live and work in Australia.
About The Team
The Brand Health Tracking Service Line helps clients manage their in‐market brands in terms of monitoring health and making sure they are on the right course.
Clients have their own sales data, we provide them with brand affinity data to understand how people feel about the brand and its competitors longitudinally.
#J-*****-Ljbffr

📌 Brand Health Research Lead - Client Insights & Strategy (New South Wales)
🏢 Ipsos
📍 New South Wales