About the role
Small business owner is seeking a skilled and welcomingReceptionist & Front Desk Co-ordinatorto join our team.
This is afull-time positionin Townsville QLD ****.
As the first point of contact, you will play a vital role in creating a positive experience and ensuring the smooth day-to-day operations.
This role is central to our customer service delivery and business success, requiring someone who is organised, personable, and committed to excellence in customer service.
Key responsibilities
Greeting clients
Scheduling appointments
Telephone & email enquiries
Managing invoicing and processing patient payments
Maintain strict confidentiality
Administrative tasks, data entry, and general office organization
What we're looking for
Proven experience in reception or front desk role




Robust organizational and time management skills with the ability to manage multiple tasks and priorities simultaneously
Excellent communication abilities, both written and verbal, with a friendly and professional demeanor
Proficiency in office software and general computer applications
Competence in handling confidential information and understanding of privacy
Strong numeracy skills and experience processing payments and managing financial transactions
Committed to customer service excellence
Reliability, attention to detail and a professional appearance
Ability to work independently and as part of a collaborative team
Apply Now
If you are enthusiastic about joining our team, we would love to hear from you.
Please submit your resume and a cover letter outlining your experience and interest in the role.

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