Bilingual Customer Experience Representative (Occasional) - Bathurst **********)
Bilingual Customer Experience Representative (Occasional) - Bathurst **********)
Customer Experience Representative (Occasional)
Cannabis NB
Cannabis NB is New Brunswick's trusted retailer for the responsible, protected, and educational delivery of cannabis products across the province.
Our Goal:To deliver a world-class customer experience rooted in knowledge, care, and safety.
Our Mission:To provide access to quality-assured products while empowering customers through meaningful conversations and accurate information.
Our Mandate:To support public education and harm reduction by promoting socially responsible cannabis use across the province.
We are passionate about creating an exceptional customer experience - one built on outstanding conversations, high-quality products, and a knowledgeable team that genuinely cares.
If you're excited about working in a fast-evolving industry and helping shape positive customer interactions every day, we'll love to meet you.
About the Role
As a Customer Experience Representative, you'll be part of a collaborative, customer-focused team.
You will:
Welcome customers and support them in finding products that fit their needs
Engage in thoughtful, consultative conversations to understand preferences
Share clear, accurate information about our products
Promote safe, socially responsible consumption




Build your expertise through continuous training and learning
You'll be a outstanding fit for this role if you:
Are inquisitive and eager to learn, adapting positively as the industry evolves
Take a customer-focused approach, actively listen, and communicate with confidence
Enjoy working as part of a supportive, collaborative team
Are committed to social responsibility and public education
Are professional, dependable, and flexible withdays, evenings, and weekends
Are 19 years of age or older
Are bilingual in both official languages (required)
Have post-secondary education (asset)
Bring supervisory experience (asset)
What We Offer
$***** per hour (inclusive of 4% vacation pay and 4% holiday pay)
Flexible, occasional hours (no minimum guaranteed)
Employee Assistance Program
$**** Health Spending Account after successful completion of a 6-month probationary period
Opportunities for continuous learning, skill-building, and professional development
Candidates selected for further consideration will participate in a competency-based selection process and may be required to complete additional assessments.
Cannabis NB is proud to be an equal opportunity employer.
We are dedicated to reflecting the diverse communities we serve and strive to maintain an inclusive setting where employees feel safe, respected, and supported.
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📌 Bilingual Customer Experience Representative (Occasional) (New South Wales)
🏢 Cannabis NB website
📍 New South Wales