CQID is experiencing organisational growth across all services and seeking suitable candidates for a range of positions.
CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region.
Offering a broad range of service areas, with roles that serve our community across Rockhampton, Bundaberg, Emerald, Gladstone, Hervey Bay, Longreach, Maryborough and Woorabinda.
A current organisational structure, designated HR team and the implementation of a new Workforce Strategy.
Striving to support employees on their career journey is a priority and contributes us to being an Employer of Choice.
Purpose of the position
The Caseworker's primary role is to support the Homelessness to Housing Manager to achieve client engagement and client outcomes.
Responsibilities and Duties
To provide front line case management to achieve better outcomes in accordance with the goals of Aboriginal and Torres Strait Islander clients
Build respectful and professional relationships with service users, agencies, partners, community, colleagues and clients
Participate in assessment, case planning, organisation and delivery of service provision and interventions, reporting and engagement for clients
Follow Assessment, Case Management and Reporting procedures and standards and contribute to continual improvement of services
Care coordination - Implement Case Plans, including advocating for, supporting and journeying with the client to achieve their desired outcomes




Participate and contribute to the organisation's compliance obligations under the ISO ****:**** Quality Management System and Human Services Quality Standards (HSQS)
At all times work within CQID's Workplace Health & Safety Policies and Procedures
Other responsibilities as directed by the Team Leader
Qualifications and Experience
Essential
Holds a current C Class Queensland Driver's Licence
Holds or is willing to obtain a First Aid and CPR Certificate
Current Working with Children Check, 'Blue Card'
Desirable
Knowledge of the Community Services Act **** and Commonwealth Supported Accommodation Assistance Act ****
Experience at successful service delivery to Aboriginal and Torres Strait Islander people
Experience in client engagement and case collaboration
Experience in working with individuals who are experiencing housing and homelessness issues
Skills and Attributes
Essential
Aboriginal and/or Torres Strait Islander Heritage -[Note: Non-Indigenous applicants will only be considered if no suitable Indigenous candidates are attracted in the first round of applicants]
Competent in use of Microsoft Office software
Physical ability to undertake job responsibilities
Ability to communicate effectively; spoken and written
Self-starter, Motivated and able to self-manage work tasks
Strong connection to and knowledge of local Indigenous Community
Company Overview
Please visit for more information

📌 Homelessness To Housing Caseworker (Queensland)
🏢 Central Queensland Indigenous Development
📍 Queensland