ABOUT SAI AUTOCARE
SAI Autocare is a trusted and growing automotive workshop in Cannington, WA, specialising in mechanical repairs, logbook servicing, tyres, and EV/hybrid vehicles.
We have built a loyal customer base through honest, reliable service and a commitment to doing the job right the first time.
As we scale, we need a Workshop Manager who takes real ownership of the floor and delivers results.
ABOUT THE ROLE
This is a hands-on leadership role where you own the workshop from the ground up job scheduling, team performance, customer relationships, and hitting revenue targets.
You will have clear KPIs, genuine autonomy, and a performance bonus structure that rewards you directly for what you achieve.
We are not looking for someone who just keeps the seats warm.
We need a manager who can identify problems before they become expensive, convert enquiries into booked jobs, and build a team culture where mechanics want to perform at their best.
KEY RESPONSIBILITIES
Lead day-to-day workshop operations and ensure the floor runs efficiently, safely, and profitably
Own monthly revenue and gross profit targets your bonus depends on what you deliver
Schedule and allocate jobs to maximise bay utilisation and technician productivity
Manage customer enquiries, provide repair updates, approve quotes, and handle escalations professionally
Identify and convert upsell opportunities additional repairs, service packages, tyres, and maintenance items
Monitor job progress and ensure work is completed on time and to quality standards
Manage parts ordering, supplier relationships, and cost of goods
Recruit, onboard, train, and performance-manage the workshop team
Maintain WHS compliance, complete required registers, and enforce SOPs
Use workshop management software to schedule, invoice, and report
Provide weekly performance reporting to the owner including revenue, GP, conversion rate,



and customer satisfaction
SKILLS & EXPERIENCE REQUIRED
Minimum 3 years in a Workshop Manager, Service Manager, or Senior Service Advisor role
Proven track record of hitting or exceeding revenue and KPI targets be ready to talk numbers at interview
Strong ability to convert inbound phone and walk-in enquiries into booked jobs
Experience managing and developing a team of mechanics and/or apprentices
Sound knowledge of automotive mechanical repairs, diagnostics, and workshop operations
Experience with workshop management software (scheduling, invoicing, job cards)
High standard of customer service and complaint resolution skills
Automotive trade qualification preferred but strong experience will be considered
Current Australian driver's licence
KPI targets that unlock your bonus include:
Monthly workshop revenue vs. target
Gross profit margin on parts and labour
Customer satisfaction score (Google reviews + internal survey)
Inbound enquiry to booking conversion rate
Bay utilisation rate
The more targets you hit, the more you earn.
There is no ceiling on performance recognition for the right person.
WHAT WE OFFER
Competitive base salary with a real performance bonus not just a token gesture
Direct access to the business owner decisions get made quick, no corporate red tape
A clean, modern workshop with updated equipment
A team that respects quality work and wants to improve
Genuine growth pathway as SAI Autocare scales, so does your role and remuneration
Ongoing training and support including WHS, software, and leadership development
HOW TO APPLY
Apply via Seek or send your CV and a brief cover note to:
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In your application, tell us about a specific month or quarter where you exceeded a workshop revenue or performance target what was the target, what did you achieve, and how did you get there.
This is what gets your application read first.
Salary can be negotiable for the right candidate.

📌 Workshop Manager (Western Australia)
🏢 SAI Auto Care
📍 Western Australia