Front Office Receptionist / All-Rounder (Casual)
Location: Glenelg, SA
Properties: Comfort Inn Glenelg & Econo Lodge Dockside Glenelg
ABOUT US
Part of the M&G; Hotel Group, Comfort Inn Glenelg and Econo Lodge Dockside Glenelg offer comfortable, value-for-money accommodation in the heart of Glenelg.
Guided by our core values of Professionalism, Customer Focus, Authenticity, Empathy, and Teamwork, our mission is simple: To provide a home away from home.
We pride ourselves on delivering welcoming service and maintaining a supportive, positive workplace culture.
ABOUT THE ROLE
We are seeking an enthusiastic, multi-talented Front Office Receptionist / All-Rounder to join our Glenelg team on a casual basis, working across both our Comfort Inn Glenelg and Econo Lodge Dockside Glenelg locations.
As the hub of the hotel, your primary focus will be delivering exceptional front-of-house service to our guests.
This role also offers extra hours for candidates who are keen to roll up their sleeves and assist with housekeeping, room checks, and general property presentation when needed.
KEY RESPONSIBILITIES
Front Office & Customer Service:
Warmly greet guests, handle check-ins/check-outs, and answer phone calls promptly.
Manage reservations (via RMS), email correspondence, guest billing, and daily reconciliations.
Promote room sales, assist with online bookings (OTAs), and handle guest inquiries.
Maintain a tidy, organized, and welcoming reception area.
Housekeeping & Team Support:




Assist the housekeeping team with servicing guest rooms and apartments to a high cleanliness standard when required.
Perform routine deep cleans, spot checks, and ensure public areas are tidy and welcoming.
Report maintenance issues, broken items, or safety concerns promptly.
Work collaboratively across departments to keep operations running smoothly.
WHAT WE ARE LOOKING FOR
Experience: Prior experience in hotel front desk/reception (RMS software knowledge is a plus) or housekeeping/cleaning experience is highly regarded.
Customer Focus: A warm, friendly, and authentic approach with clear English communication skills.
Versatility: A proactive work ethic and willingness to cross-over skills between reception and housekeeping duties to support the team.
Tech & Admin Skills: Proficient with MS Office (Word, Excel) and comfortable using reservation systems.
Reliability: Trustworthy, punctual, and proud of high personal presentation standards.
Flexibility: Valid Driver's License and ability to work across both our Glenelg properties as scheduled.
WHY JOIN US?
Extra Hours Available: Flexible cross-role opportunities mean more shift options across front desk and housekeeping.
Great Location: Work right in iconic Glenelg.
Supportive Team: Be part of a welcoming team setting that values empathy, authenticity, and teamwork.
HOW TO APPLYIf you are an energetic all-rounder who loves guest service and enjoys helping out across all areas of hotel operations, we'd love to hear from you!
Click "Apply Now" to submit your cover letter and resume.

📌 Front Office Receptionist/All-Rounder (Adelaide)
🏢 M & G Hotel Group
📍 Adelaide