Job description
ABOUT THE ROLE
The Program Support Officer is responsible for assisting Client Services Officers with administrative tasks.
This is a fast-paced role with strict deadlines and regulatory requirements.
The role requires highly developed time management skills, self-motivation, flexibility, persistence, and the ability to work productively both in a team and independently.
The Program Support Officer role is part of a program team and reports to a Program Manager.
The successful applicant will work in a rewarding and fast-growing sector, which offers various career pathways and opportunities.
Day-to-day duties of the role include:
Answering and directing telephone enquiries.
Recording meeting minutes.
Working collaboratively and productively with Client Services Officers.
Preparing proposals for existing and prospective clients.
Assisting in the scheduling of audits to meet prescribed timeframes.
Preparing audit documents for use by auditors and clients.
Proof reading and formatting draft reports.
Inputting of data in regulator systems with a high degree of accuracy.
Fostering positive relationships with, and providing support to, our auditors.
Contributing to continuous improvement activities and other projects.
REQUIREMENTS




The ability to work effectively as part of a strong team.
The ability to work from home and learn the role remotely.
The ability and willingness to contribute to positive growth of programs and client acquisition.
High level of competency in Microsoft Office Suite (including Word, Excel, and videoconferencing such as Teams).
Experience using CRM and administration software and programs.
Solutions-focused with a problem-solving approach to challenges.
Ability to follow set processes and to identify and learn from errors.
High recordkeeping standards.
A sound understanding of privacy and confidentiality.
Strong time management skills and ability to balance priorities to meet defined timeframes.
A professional but engaging communication style that is transparent, succinct, supportive, and confident.
HIGHLY DESIRABLE
Experience in fast-paced administrative or coordination roles.
Qualifications in administration.
How to Apply
Please click "Apply Now"and follow the instructions.
BENEFITS
We offer an attractive salary, an opportunity to develop your experience in a leading health and human services certification body, and attain related qualifications, which will help advance your career.

📌 Program Support Officer - Remote / Work From Home (Gold Coast)
🏢 Hdaa Australia
📍 Gold Coast