About the role
We are seeking an experienced and dynamicRetail Managerto join PattySmiths & Huxtaburger at our WA location.
This is afull-time positionthat offers an exciting prospect to lead and manage all aspects of store operations, ensuring exceptional customer experiences and driving business growth.
As Retail Manager, you will be responsible for overseeing daily operations, managing staff performance, achieving sales targets, and maintaining the highest standards of service and product quality.
This role is pivotal to the success of our store and plays a key part in delivering our brand promise to our customers.
Key responsibilities
Oversee all daily store operations, including opening and closing procedures, stock management, and cash handling
Lead, recruit, train and motivate a team of retail staff to deliver outstanding customer service and achieve performance targets
Manage staff scheduling, performance reviews and development to ensure adequate coverage and team engagement
Drive sales performance and achievement of store targets through effective merchandising, promotional activities and customer engagement strategies
Monitor inventory levels, conduct stock takes and manage ordering to minimise waste and optimise availability
Ensure compliance with health, safety and food hygiene regulations, maintaining a clean and safe store environment
Build and maintain strong relationships with customers, handling complaints professionally and ensuring satisfaction
Analyse sales data and customer feedback to identify trends and opportunities for improvement
Manage store budget, control costs and maximise profitability
Represent the PattySmiths & Huxtaburger brand with integrity, upholding company values and culture
What we're looking for
Proven experience in retail management, preferably within the food and beverage or quick-service restaurant sector
Strong leadership and team management skills, with the ability to motivate and develop staff




Excellent customer service skills and a genuine passion for delivering exceptional experiences
Solid understanding of retail operations, including inventory management, stock control and financial administration
Proficiency in using retail management systems and point-of-sale (POS) technology
Knowledge of health, safety and food hygiene standards relevant to food retail environments
Strong communication and interpersonal skills, with the ability to work effectively with diverse teams
Problem-solving abilities and a proactive approach to addressing operational challenges
Ability to work flexible hours, including evenings, weekends and public holidays as required
Retail management qualifications or relevant certificates in food handling and workplace health and safety are advantageous
What we offer
At PattySmiths & Huxtaburger, we are committed to creating a supportive and rewarding workplace for our team members.
We offer competitive remuneration, opportunities for career development and advancement within a growing business, a dynamic and collaborative work environment, staff discounts on our products, and ongoing training and support to help you succeed in your role.
We value our employees and are dedicated to fostering a culture where everyone can thrive and develop their skills.
About us
PattySmiths & Huxtaburger is a leading name in the quick-service restaurant industry, known for delivering high-quality, delicious food and exceptional customer experiences.
With a strong commitment to quality, innovation and customer satisfaction, we have built a loyal customer base and a reputation for excellence.
Our brand values reflect our dedication to serving the best products, maintaining the highest standards of service, and creating memorable experiences for every customer who walks through our doors.
Apply now
If you are an experienced retail manager with a passion for delivering outstanding customer service and leading high-performing teams, we would love to hear from you.
Please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this position.

📌 Retail Manager (Western Australia)
🏢 Pattysmiths & Huxtaburger
📍 Western Australia