Administration Officer
Cairns, QLD | Full Time
Please Note
This position requires previous administration experience within the NDIS or disability services sector.
Due to the nature of the role, applicants without relevant industry experience will not be considered.
Ambitions NQ is seeking an experienced Administration Officer to join our team.
We're looking for someone who already understands the NDIS setting and can confidently support the day to day administration of a busy disability support provider.
This is a hands-on role that requires initiative, attention to detail and the ability to manage a variety of responsibilities while maintaining a high standard of accuracy and professionalism.
Key Responsibilities
Manage reception, phone calls and email enquiries.
Prepare and maintain participant documentation, including Service Agreements and other NDIS documentation.
Maintain accurate participant and staff records.
Assist with NDIS compliance, audits and quality assurance activities.
Maintain organisational registers and electronic filing systems.
Prepare letters, reports and general correspondence.
Organise participant activities and community events.
Coordinate office supplies and general office presentation.
Assist with recruitment administration and staff onboarding.
Support marketing, social media and business improvement initiatives where required.
Provide administrative support to the management team.
Contribute to improving systems and processes across the organisation.
About You
You are someone who:
Has previous administration experience within the NDIS or disability sector.
Is highly organised and able to manage competing priorities.
Takes pride in producing accurate, high quality work.
Has excellent communication and interpersonal skills.
Is proactive, reliable and able to work with minimal supervision.
Enjoys working collaboratively within a team.
Is confident using technology and learning new systems.
Maintains professionalism and confidentiality at all times.
Essential Requirements
Previous administration experience within the NDIS or disability services sector.
Sound understanding of NDIS participant documentation and compliance requirements.
Strong computer skills.
Excellent organisational and time management skills.
Full working rights in Australia.
Why Join Ambitions NQ?
At Ambitions NQ, we're passionate about delivering quality supports that genuinely make a difference.
Our administration team is at the heart of what we do, ensuring our participants, staff and operations are supported every day.
If you're looking for a role where your experience, initiative and attention to detail will be valued, we'd love to hear from you.
How to Apply
If this sounds like the opportunity you've been looking for, we'd love to hear from you.
Please submit your resume and a cover letter outlining your relevant experience through Seek, or email your application ******