·Location:Brindabella Medical Centre, Queanbeyan
·Hours:Permanent Part-Time (24 hours per week)
·Reporting to:Practice Manager, Cooleman Court Medical Centre
About Trans-Ax Health Care
Trans-Ax Health Care is a leading provider of
high-quality, accessible primary healthcare services across Australia.
We are
dedicated to supporting our medical practitioners and clinical teams so they
can deliver exceptional patient-focused care.
By fostering a professional, collaborative,
and supportive setting, we ensure our medical centres operate efficiently
while maintaining a warm and welcoming atmosphere for the communities we serve.
Position Overview
We are seeking a motivated and friendlyPermanent
Part-Time Medical Receptionist (24 hours per week)to join our team at Cooleman
Court Medical Centre.
As the first point of contact for our patients, you will
play a crucial role in representing our clinic.
You will be responsible for
providing exceptional customer service, managing appointments, handling
inquiries, and supporting our doctors and clinical staff with day-to-day
administrative tasks.
Responsibilities
Patient Care:Greet
patients and visitors in a friendly, empathetic, and professional manner.
Appointment Management:Manage patient appointments efficiently, including scheduling,
rescheduling, and cancellations.
Data Integrity:Verify




and update patient information accurately using Best Practice software.
Communication:Handle
incoming phone calls, manage general inquiries, and relay messages to
staff promptly and accurately.
Administration:Support
doctors and clinical staff members with routine administration tasks.
Billing:Process patient
billing and payments in strict accordance with business and Medicare
guidelines.
Compliance & Privacy:Maintain accurate, secure patient records in full compliance with
healthcare privacy regulations.
Conflict Resolution:Resolve
patient concerns effectively while maintaining a high standard of customer
service.
Selection Criteria
Experience:Previous
experience in a medical administration or fast-paced customer service role
is highly preferred.
Software Skills:Proficiency in Microsoft Office Suite andBest Practiceclinical
software is highly advantageous.
Communication:Excellent
verbal and written communication skills with strong interpersonal
capabilities.
Organization:Strong organizational
and time management skills, with the ability to multitask under pressure.
Availability:Flexibility to work a variety of days and times to meet the permanent
24-hour weekly schedule.
If you are passionate about delivering
exceptional patient care and creating a positive work environment, we encourage
you to apply today!

📌 Medical Receptionist (Permanent Part-Time) (New South Wales)
🏢 Trans-Ax Health Care
📍 New South Wales