Dental Assistant/Receptionist - with Superb Customer Service & Teamwork
Are you an extraordinarydental nurse/receptionist?
A motivatedschool leaverwho is passionate about pursuing a career in dental?
Have you any experience inhealthcareor acustomer servicecentered role?
And do you consistently excel creating an outstandingpatient/customer experience?
If you've answered yes, pleaseread on – we want to meet you!
At Shellharbour City Dental we focus on providingfriendly, compassionate and professional service.
Our wonderful, appreciative patients entrust their care to us and we prioritise actively maintaining their dental health so they can be proud of their smile.
We have a great team of dentists and assistants and are searching for the right person to join our team.
Please learn more about us by visiting shellharbourcitydental.com.au [link removed].
We're conveniently located inStockland Shellharbour, with parking close by and quick access to retailers, restaurants and various services.
Nearby are gyms, a movie theatre, beaches (within 10 min) and much more!
There's Lake Illawarra, walking and cycling tracks, Minnamurra rainforest – and the area has a relaxed culture.
The South Coast is a lovely part of the world and our team are thankful to be here and serve our community.
You willassist our dentists/hygienist to perform their roles efficiently, including by:
preparing, cleaning and maintaining treatment rooms, equipment and instruments
actively participating in treatment and ensuring our patients are comfortable and at ease throughout their visit




accurately charting existing conditions and treatment plans using dental software
safely reprocessing and sterilising instruments
you may also train to be part of our reception team
The role you play is important and requires superbattention to detail.
You need to be able tolisten attentivelyandconscientiouslyfollow instructions, with and without supervision.
You must be resilient, work well under pressure and adapt well to change.
You should be organised and able to autonomously manage your time well.
Experience answering phone calls and anaptitude for computersand typing will be advantageous to you, but yourpeople skills & communicationwill set you apart.
Yourattitude, motivation and dedicationare more important to us than your existing skillset.
At all times you will be characterised by:
Beingcommitted, reliableand alwayspunctual/early
Pride in yourpresentation(laundered & ironed uniform, neatly groomed) and maintainingexcellentpersonal hygiene
Behaving professionally– displaying integrity, initiative, respect & courtesy
Excellentteamworkand cooperationwith all your colleagues – willingly helping others




Regarding the team's and patient's interests above your own
Demonstrating tact and discretion; honouring patientconfidentiality
Clearandconstructive communicationwith patients, team, partners and external parties
Confident, friendly andwelcoming interactionsthat highly esteem our practice
Delivering amazing, uncompromising7-star service
Maintaining excellent standards and quality
Your efforts will be appreciated and recognised – and contribute not only to people's dental health, but also their overall health (both are linked!).
In return we provideongoing development & trainingandregular active maintenancefor our team (to look after your dental health).
Once a week we share taking turns to prepare morning tea (reimbursed by the practice) and we also celebrate each other's birthdays.
We'd prefer someone who:
willlive nearbyShellharbour
hasfull availability Mon – Sat
isable to work 5 days, including earlier mornings or evenings as needed
enjoys working efficiently, in a rapid-paced environment
iseager to learnandtakes initiative & responsibilityfor their learning, development and performance
Are you the exceptional person who will be joining our team at Shellharbour City Dental?
We're excited to meet you!
Apply to join our team!
Please provide the following:
A concise, personalcover letterto introduce yourself and explain:
whatyou arelooking forin your new role
whyyou selected our position
Yourcurrent resume– highlighting yourexperience& personalachievements
Referees

📌 Dental Assistant / Receptionist – With Superb Customer Service & Teamwork (Wollongong)
🏢 Shellharbour City Dental
📍 Wollongong