ABOUT US
The Hallett Group is a privately owned South Australian company and one of the leading suppliers of building and construction materials in South Australia.
We are on a mission to be dominant in our industry by being the very best at what we do.
We recruit the most talented, collaborative and innovative people in the industry and foster a continuous learning culture to ensure we remain at the top of our game.
We are an agile, diverse and growing business, but our people are what make Hallett Group such a excellent place to work.
THE ROLE - CUSTOMER SERVICE OFFICER / BUILDER LIAISON
Based within our Structural & Building Materials division, the Customer Service Officer You will play a key role, supporting builders, suppliers, and internal stakeholders by creating a smooth, stress-free experience by delivering accurate, timely, and professional customer service in a fast-paced environment.
Success in this role requires a proactive and detail-focused person who is confident in communication, capable of problem-solving, and able to work collaboratively while managing multiple priorities.
ESSENTIAL DUTIES & RESPONSIBILTIES
Be the first point of contact for builders and their trades
Build and maintain strong relationships with builders and their trades
Keep orders,



quotes and deliveries moving smoothly
Coordinate delivery stages and manage timelines
Troubleshoot issues and provide practical solutions
Keep customers informed and updated
Work closely with Account Managers, Warehouse and Purchasing teams to ensure the best customer experience.
QUALIFICATIONS | EXPERIENCE | CAPABILITIES
Versatile background in customer service or similar support roles
Clear, confident communication and a warm, professional manner
Strong attention to detail with a high level of accuracy (essential)
Excellent time management skills, with the ability to multitask and prioritise in a fast-paced environment
Experience in the building or plumbing industry is advantageous, but not essential
A positive, 'can do' attitude with the ability to work independently and as part of a team
APPLY NOW
To be considered for this position click "APPLY" now.
Applications should include a resume and supporting cover letter.
Only shortlisted candidates will be contacted
To find out more about us visit:
Hallett Group values diversity and is therefore uncompromising in pursuing an inclusive work culture.
We are an Equal Opportunity Employer.

📌 Customer Service Officer (Adelaide)
🏢 Hallett Group
📍 Adelaide