Youth Focus is looking for a Receptionist/Administration Assistant to join our dynamic headspace Midland team!
Part-time permanent position | 0.8 FTE
This position commences ASAP |apply now!
About the Role
This position is the first point of contact for young people, their friends and families accessing our youth mental health services.
Key responsibilities include:
Providing a warm and welcoming workplace for the young people accessing our services
Manage incoming telephone calls, sms reminders, voicemails and emails in a professional and effective manner
Data entry of relevant client information into organisational databases and software systems within a timely manner
Provide administrative support to the multi-disciplinary team and various programs at the Centre as required
Booking and scheduling of appointments including completion of forms, redirection of referrals when suitable, and managing cancellations
About You
To be considered for this position, applicants will have:
Previous experience in a similar reception role (experience within a healthcare or community services environment is desirable)
Well-developed interpersonal skills ensuring friendly and welcoming experience for young people and all stakeholders
Ability to work with complex and confidential matters in a discrete and sensitive manner
Proficient in using Microsoft Suites and willingness to adapt to new software
Must possess effective verbal and written communication skills
Ability to multi-task and work independently within a team
Flexibility in availability (including Wednesday late shifts until 7pm)
'C' Class Driver's License and access to a reliable vehicle
To successfully become part of our team,



it is just as important to align with our values as it is to meet our selection criteria.
Our values are part of who we are and are demonstrated in the way we work every day.
What we offer
Youth Focus is a recognised Inclusive Employer (Diversity Council Australia *********)
Salary packaging commensurate to an NFP - up to $18,550 pa
Generous paid parental leave (up to 13 weeks) and long service leave (up to 12 weeks)
Additional annual leave, and other leave offerings (including gifted Christmas leave)
Access to ongoing professional development opportunities
Applications
Please send through your CV and Cover Letter that addresses the selection criteria detailed under the section "About You".
Closing date for applications: 5.00pm, Friday 31 July ****
Please note
Appointment to the role is subject to the successful candidate providing a satisfactory National Police Clearance and Working with Children Check.
Shortlisting will commence immediately, and the role may close earlier than the date mentioned above if we find a suitable candidate.
Due to the high volume of applicants, only shortlisted candidates will be contacted.
For further information, feedback or a confidential discussion about the position please contact Human Resources on *************or ******
Youth Focus is committed to ensuring every individual that interacts with us feels safe and is able to bring their whole selves, being welcomed with equity, dignity and respect.
In doing so, we understand that we must first include, listen, and reflect in order to build trust, connect, and partner.
We celebrate individuality and are guided by the stories and journeys of the communities in which we live and work.
Everyone is welcome at Youth Focus.

📌 Receptionist/Administration Assistant (Western Australia)
🏢 Youth Focus
📍 Western Australia