Cairns Funeral Directors
Funeral Arranger & Conductor
We are looking for a caring and empathetic person to join our small team.
No funeral industry experience is required, just a genuine desire to help people at the time they need it most.
We are currently looking for a Funeral Arranger to assist at our funeral home in Cairns.
Training will be provided to help you learn the skills you need to deliver a first-class funeral service, as well as continual ongoing support.
We will also offer you a competitive salary.
As a valued team member you'll spend time supporting both the funeral itself and the care of the deceased.
Working as part of a close-knit team, you'll help to ensure we provide a seamless, sensitive service to our clients.
We welcome applications from people who are new to the industry, and those with funeral experience.
No two days are the same.
What you'll do:
Welcome customers and establish their needs and recommend appropriate products and services
To be available to meet requests from clients
To offer the full range of products and services available to customers
Adopting a sensitive approach at all times whilst dealing with enquiries relating to funeral products and services ensuring that expectations are managed at all times
To collect all necessary information required to progress the customer's enquiry.
Ensure all systems are updated in a timely manner and liaise carefully with the logistics and wider funeral teams when arranging funerals
Collect the deceased from a range of locations and scenarios in a professional, empathetic and dignified manner
Form part of the funeral service – bearing coffins and driving funeral vehicles in a considerate and skilled manner
Maintain the cleanliness of equipment and facilities, including our ceremonial vehicles
Be available for our on-call roster, including after hours and weekends
This role would suit people who have:
A genuine desire to help people at a difficult time in their lives
A professional and caring approach to client/customer service
The ability to take instructions and follow them to the letter, with high attention to detail
The ability to react calmly and compassionately in emotional circumstances
An open mind when it comes to working around and coming into contact with the deceased, both prepared and unprepared
The ability to perform the physical aspects of the role (manual lifting)
A current full drivers license
Please apply via seek below