The next step in your career starts here...
Permanent Full TimeMonday to FridayCompetitive base salary
As the first point of contact for customers at our Whyalla branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.
You'll Enjoy Variety In Your Role Including
Addressing customer needs in person, by phone and emailGenerating hire schedules, quotes, and invoicingCoordinating equipment deliveries, transfers, pick-ups, repairs, breakdowns, portable toilet pump runsYou may also occasionally need to assist customers and colleagues in the yard with loading equipmentLiaising with suppliers to support our customers
What You'll Get In Return
We provide our team with a wide range of perks and benefits, including:
Development and career progression pathwaysFlexible working options available—let's discuss what works best for youAccess to our employee discounts, benefits and wellbeing programPurchased additional leave programNovated leasing and salary sacrifice12 weeks Paid Parental Leave in addition to government parental leave schemeVolunteering opportunities through the Coates Foundation
What You'll Bring To The Role
Previous face-to-face customer service experienceA desire to provide amazing customer experienceGeneral computer skills (MS Word, Excel, Outlook)Capability to learn and absorb technical informationExcellent organisational and multitasking skills,



with the ability to thrive in a fast-paced environment.
You can effectively prioritise competing demands, plan ahead and adapt confidently to changing circumstances.
If you've got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.
Looking for more reasons to join Coates?
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.
We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation.
We also provide opportunities for growth through our leadership and development programs.
But our impact doesn't stop there.
Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.
Visit careers.coates.com to learn more about our values and opportunities.
Unlock your next career chance – apply today!
Diversity and inclusion are at the heart of our culture.
Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
Coates.
Equipped for you.
Internal applicants must formally apply via People Hub and are encouraged to inform and discuss their application with their current manager.

📌 Customer Service Coordinator (South Australia)
🏢 Coates
📍 South Australia