Membership Services & Administration Officer
Looking for a role where you can build your skills, work with great people and be part of something a little different?
An internal promotion has created an opportunity to join the team at Field & Game Australia as ourMembership Services & Administration Officer.
This is a hands-on role at the heart of our national office, supporting our members, branches and broader team across membership services, administration, events and day-to-day operations.
It's an ideal opportunity for someone starting their career or looking to build their experience in administration and customer service — particularly if you have an interest in the outdoors, conservation, hunting or shooting sports.
About Field & Game Australia
Field & Game Australia is a national member-based organisation with a proud history spanning more than 65 years.
Our work brings together wetland conservation, ethical hunting, clay target shooting and community, supported by a network of branches, volunteers and members across Australia.
Based at the beautiful Connewarre Wetland Centre, our national office works closely with members and branches to support everything from membership services and events to conservation programs and national initiatives.
About the Role
No two days are quite the same.
You might start the morning helping a new member, process renewals and update membership records, then spend the afternoon assisting with an upcoming event, supporting communications or helping the team with a national project.
You'll be one of the key points of contact for our members and branches, so being approachable, organised and willing to help is important.
Your core responsibilities will include:
Welcoming new members and assisting existing members with enquiries and renewals
Processing memberships and maintaining accurate member records
Responding to phone, email and in-person enquiries
Providing general administrative support to the national office
Supporting branches, staff, volunteers and committees
Assisting with events,



bookings, communications and logistics
Preparing correspondence, meeting materials, minutes and other documentation
Assisting with basic finance administration
Getting involved in broader FGA projects and initiatives as opportunities arise
Who We're Looking For
You don't need years of experience.
We're looking for someone with the right attitude who is keen to learn and become a valued part of the team.
You'll ideally be:
Friendly, genuine and comfortable dealing with people
Reliable, organised and able to follow tasks through
A clear communicator with strong attention to detail
Comfortable using Microsoft Office and learning new systems
Able to work independently while also contributing to a small team
Willing to get involved and help where needed
Interested in the outdoors and aligned with the values and activities FGA represents
Experience in administration, membership services or customer service would be valuable, but it is not essential.
Qualifications in business administration, conservation, environmental studies, outdoor recreation, communications or a related area are also welcome, but again, attitude, capability and willingness to learn are more important to us.
Why Join FGA?
This isn't just another administration role.
You'll work across a diverse national organisation, build experience in a broad range of areas and have opportunities to develop as your skills and interests grow.
In fact, this position has become available because of an internal promotion within our team.
You'll also enjoy:
A varied role with genuine opportunities to learn
Exposure to membership, events, conservation and national projects
A supportive, practical team environment and positive team-oriented culture
The opportunity to work with members and volunteers across Australia
A unique workplace at the Connewarre Wetland Centre
The chance to contribute to an organisation with a strong community and conservation purpose
If you're organised, enthusiastic, enjoy helping people and are looking for an opportunity to build your career,we'd love to hear from you.

📌 Membership Services & Administration Officer (Warrnambool)
🏢 Field and Game Australia
📍 Warrnambool