Attorney-General's Department
Job reference:******
Location:**** - ADELAIDE
Job status:Long Term Contract
Eligibility:Open to EveryoneClassification:ASO2
Salary Range:$66,442 - $69,504 +
Superannuation
Duration:Up to 12 months
Vacancy Type:Full Time
Number of Positions Available:Multiple
Closing Date:11:30pm, Sunday 2 August ****
About the Opportunity
Are you looking to start or develop your career in
customer service within the South Australian Public
Sector?
We are seeking motivated and reliable individuals to join us as
anASO2 Client Services Officerin the
Bonds team.
This role provides an chance to contribute to the delivery
of regulatory services that support public safety and professional
standards across South Australia.
As a Client Services Officer in the Bonds Team, you will play a
key role in providing friendly, professional and reliable service
to members of the public.
Acting as a primary point of contact, you
will assist with the administration of residential tenancy bond
lodgements and refunds under the Residential Tenancies Act ****,
helping to ensure fair outcomes for both tenants and
landlords.
This position offers variety, supportive team
culture, and the opportunity to build valuable experience within a
respected public sector environment that makes a meaningful
contribution to the South Australian community.
Key Responsibilities:
Provide high-quality
customer service via phone, email and in person.
Respond to enquiries related to
residential tenancy bond lodgements, applications and
refunds.
Maintain accurate records and enter
data into internal systems.
Work collaboratively with team members
to meet service standards and timeframes.
Operate in accordance with relevant
legislation, policies, and confidentiality requirements.
CBS is building a pool of candidates for upcoming opportunities
over the next 12 months, with immediate vacancies available now.
The duration of these opportunities can be up to a year but can
also be shorter.
Application Instructions
As part of your application,



you will need to answer 4
shortlisting questions.
We recommend providing detailed examples from your experience that
best demonstrate your abilities in relation to each question.
Each
example should be at least 100 words and follow the STAR format
(Situation, Task, Action, Result).
Please note your application will be assessed based on your
responses to the three shortlisting questions, as well as your
resume.
About the Business
The Attorney‐General's Department (AGD) is a key portfolio
within the South Australian Government, employing more than 1,900
staff.
AGD delivers high‐level legal services and advice to
Ministers and government agencies, provides specialist policy
support, oversees regulation and compliance functions, and delivers
essential services directly to the community.
Consumer and Business Services (CBS) is a division of the
Attorney-General's Department and is responsible for protecting
consumers, supporting and regulating businesses and recording
significant life events for South Australians.
CBS is customer
focused and flexible in its activities, providing accessible
information and services.
For more information, visit the Attorney-General's
Department and or Consumer
and Business Services website.
Special Conditions for Employment
Employment is dependent upon a National Police Certificate
clearance that the AGD finds satisfactory.
Successful applicants
will be provided further information if an interview is requested.
Forms are not to be lodged directly with SA Police (SAPOL) under
any circumstances and any fees incurred by applicants in doing so
will not be recoverable from the AGD.




Some out of hours work may be required.
May be required to work in any area of Licensing,
Registration or Customer Service Centre as determined by
business needs.
The South Australian public sector promotes diversity and
flexible ways of working, including part-time.
Applicants are
encouraged to discuss the flexible working arrangements for
this role.
Additional Notes
You will be prompted to attach your Curriculum Vitae (CV) and
Cover Letter (2 pages) after you have answered the questions via
the link below.
For more information please download the Job
Application Pack and Job and Person Specification.
For further information about this exciting opportunity that is
not covered by this website please contact Cassandra Tonkin, Team
Leader Bonds, CBS on ************ or ******.
Click Apply and follow the prompts to submit your
application.
The Attorney-General's Department values workplace diversity and
is committed to providing a supportive, inclusive and respectful
work environment.
Aboriginal and Torres Strait Islander People and people with
disability are strongly encouraged to apply.
The South Australian public sector supports flexible ways of
working including part-time working arrangements wherever
reasonably possible.
The sector is diverse and desires to increase
in diversity and to create opportunities for more South
Australians.
We are committed to making reasonable adjustments to provide a
positive, barrier-free recruitment process and supportive
workplace.
If you have any support or access requirements, we
encourage you to advise us at the time of application via the
contact above or our website /.
Applications close:02/08/2026 11:30 PM
Attachments:
- ASO2 Client Services Officer_JPS.pdf
- Job Application Pack.pdf
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time.
Applicants are encouraged to discuss the flexible working arrangements for this role.

📌 Client Services Officer (Adelaide)
🏢 Attorney-General'S Department South Australia
📍 Adelaide