Assistant Restaurant Manager
At Eastwoods Dining, we're all about creating memorable dining experiences through genuine hospitality, exceptional food and an energetic team culture.
As our Assistant Restaurant Manager, you'll play a key leadership role in supporting the day-to-day operations of the restaurant while helping deliver the warm, vibrant service we're known for.
Working closely with the Restaurant Manager, you'll lead from the front during busy services, inspire and develop the front of house team, and help create an environment where both guests and staff feel welcomed and valued.
This is a hands-on role suited to someone who thrives in a fast-paced restaurant, enjoys leading by example and loves the buzz of a full venue.
At Eastwoods, no two days are the same.
We work hard, support one another, celebrate our wins and genuinely enjoy what we do.
You'll join a passionate management team that values initiative, encourages growth and recognises the people who help make our venue a great place to dine—and a great place to work.
overview of accountabilities
Support the Restaurant Manager in the day-to-day operation of the restaurant, ensuring exceptional service, quality and guest satisfaction.
Lead, supervise and develop the front of house team, fostering a positive, professional and team-oriented workplace.
Train, mentor and motivate team members to deliver knowledgeable service and uphold company standards.
Act as Manager on Duty in the absence of the Restaurant Manager.
Work closely with the kitchen team to ensure clear communication and efficient service flow.
Handle guest enquiries,



feedback and complaints professionally to achieve positive outcomes.
Assist with recruitment, onboarding, rostering and team development.
Assist with inventory management, ordering, stock control and stock rotation.
Complete daily cash reconciliations and support the achievement of labour, revenue and business targets.
Manage reservations, seating allocations and guest flow to optimise service.
Ensure compliance with health, safety, food safety and liquor licensing requirements
Maintain venue presentation standards and ensure all operating procedures are followed.
Collaborate with the Restaurant Manager, Bar Manager and Directors to drive operational excellence and achieve business KPIs, qualifications & previous experience.
qualifications & experience
Previous experience in a supervisory or assistant management role within a busy restaurant or hospitality venue.
Demonstrated leadership skills with the ability to coach, motivate and develop a diverse team.
Strong commitment to delivering exceptional guest service and hospitality.
Sound knowledge of restaurant operations, including front of house, bar and back of house procedures.
Excellent product knowledge with confidence in menu and beverage recommendations.
Strong communication, interpersonal and relationship-building skills.
Excellent organisational, problem-solving and time management skills, with the ability to perform under pressure.
Flexible availability, including evenings, weekends and public holidays.
Responsible Service of Alcohol (RSA) Certificate – Essential.
Proactive, professional and committed to continuous learning and business success.

📌 Restaurant Assistant Manager Or Supervisor (Townsville)
🏢 Eastwoods Dining
📍 Townsville