For more than 45 years, Biala Peninsula has been supporting children with disabilities, developmental delays and additional needs, along with their families, across the Mornington Peninsula.
Our vision is simple yet powerful:
Children with disabilities or additional needs are active participants in all aspects of family and community life during the early years and into the future.
We are looking for a friendly, organised, and customer-focusedReceptionistto join our Administration Team in apart-time role, withschool-friendly working hoursthat offer excellent work-life balance.
As the first point of contact for families, visitors and stakeholders, you will play a vital role in creating a warm, professional and welcoming experience while ensuring our reception and administrative functions run smoothly.
Key Responsibilities
Provide a qualified and welcoming first point of contact for families, visitors and stakeholders.
Manage phone, email and in-person enquiries, ensuring timely and accurate responses.
Support appointment scheduling, confirmations and general service administration.
Maintain reception, meeting rooms and office areas to a high standard.
Coordinate incoming and outgoing mail, deliveries, office supplies and general office requirements.
Assist with a range of administrative tasks including document preparation, filing, scanning and record management.
Support the smooth day-to-day operation of the office through effective organisation and attention to detail.
Contribute to a positive, safe and team-oriented workplace culture.
Comply with organisational policies, quality standards and workplace health and safety requirements.
Participate in ongoing learning, continuous improvement and team initiatives.
About You
You are a proactive and approachable administrator who thrives on helping people and keeping things organised.




You have excellent communication skills and enjoy working as part of a collaborative team.
Essential Skills & Experience
Previous experience in a receptionist, administration or customer service role
Experience managing a busy reception desk and multiple priorities
Intermediate Microsoft Office skills
Strong organisational and time management skills
Excellent verbal and written communication skills
High attention to detail and accuracy
Ability to work effectively with a wide range of people
A positive, professional and team-oriented approach
Desirable Qualifications
Certificate IV in Business Administration or similar qualification
Bookkeeping or finance administration experience
Experience within disability, health, community services or not-for-profit sectors
OHS/WHS training
Why Biala?
At Biala, we are passionate about creating inclusive opportunities for children of all abilities.
We work alongside families to help children reach their full potential and actively participate in family and community life.
If you are looking for a rewarding role where your organisational skills and customer service expertise can make a genuine difference every day, we'd love to hear from you.
What We Offer
A meaningful role within a respected not-for-profit organisation
Supportive and values-driven team culture
Opportunity to make a positive impact on children and families in your local community
Ongoing professional development and learning opportunities
Collaborative multidisciplinary environment
A welcoming workplace focused on staff wellbeing and inclusion
Convenient Mornington Peninsula location
Successful applicants must hold (or be willing to obtain) a Working with Children Check, NDIS Worker Screening Check and National Police Check.
Apply now and join a team making a real difference in the lives of children and families.

📌 Receptionist (Melbourne)
🏢 Biala Peninsula
📍 Melbourne