Operations Support Agent (Victoria)

Operations Support Agent (Victoria)

31 Jul
|
FedEx Australia
|
Victoria

31 Jul

FedEx Australia

Victoria

About The Role Albury NSW **** The duties of the role are varied but vital as it enables us to deliver on our customer service promises day in and day out.
Enjoy the office workplace whilst also being able to keep fit assisting with some warehouse duties.
Your Specific Tasks
General administration and office dutiesControl Agent & Outside Hire Administration, taking responsibility for maintaining all compliance & inquiriesAssistance in the warehouse as requiredDeliver and pick-up consignments and cover a run when required by businessReport on weekly Service Quality KPI'sEnsure a high level of customer service is provided to all internal and external clientsAssist the Local management team in the preparation& distribution of documents and reportsCoordinate and maintain personnel files and any other HR/Recruitment documentation as requiredMaintain, monitor, and create forms and register for document control Co-ordinate conferences, meetings and training sessions liaising with relevant management and staffEnsure compliance with OHS, Dangerous Goods and Environmental legislation
Attributes/Competencies
Attention to detailAnalysis and problem-solving skillsExcellent communication skillsSelf-motivated and comfortable with a high level of autonomyAbility to multitask and meet deadlinesEnthusiastic, motivated, and determinedEnjoys the versatility of office and warehouse work
Preferred Experience
Transport Industry experience advantageousLF Forklift Licence (desirable)Basic track and trace experience advantageousAdvanced computer skills especially in MS Office (Excel - generating and running reports)Experience working in similar administration role
FedEx was built on a philosophy that puts people first, one we take seriously.
We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race,



color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine.
Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.
We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity.
FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.
The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people.
Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers.
We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world.
The FedEx culture and values have been a cornerstone of our success and growth since we began in the early ****'s.
While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.

📌 Operations Support Agent (Victoria)
🏢 FedEx Australia
📍 Victoria

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