The Guest Service Generalist will be responsible for completing daily front office and food & beverage functions, ensuring that all owners and guests receive efficient and courteous service.
Responsibilities
Prepare and serve food and beverages.
Perform front desk duties: greet owners and guests, check‐in and check‐out, answer telephone and email inquiries, port luggage, handle cash, balance procedures.
Deal with tour and travel inquiries/bookings, reservations, and night audit procedures.
Operate administrative equipment including email, basic Word & Excel documentation, and credit‐card settlement machines.
Qualifications
Previous experience in a food and beverage, café, bar or hotel environment is desirable.
Current Responsible Service of Alcohol Certificate.
Current Food Safety Certificate.
Excellent communicator with strong interpersonal skills.
Enthusiastic, self‐motivated, and positive individual.




Immaculate presentation and qualified grooming standards.
Ability to work a flexible roster, including weekends, mornings, evenings, and school holidays across a 7‐day roster.
Current driver's licence (preferable).
Benefits
Professional development funding.
Discounted hotel stays across Australia, Fiji, New Zealand.
Subsidised private health cover*.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
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📌 Guest Service Generalist (New South Wales)
🏢 Wyndham Vacation Clubs South Pacific Ltd ACN 090 503 923 (Worldmark)
📍 New South Wales