The Administrator and Finance Officer is responsible for overseeing the day-to-day administrative and financial functions of the business, ensuring accurate records are maintained and that bookings, customer enquiries, and financial processes are managed efficiently.
General Working Hours:
Monday 1pm-4pm, Wednesday 7:30-4pm, Friday 7:30-4pm.
Average hours arrangement of 20 hours per week.
Key Responsibilities
Managing course bookings, enrolments, and cancellations.
Responding to customer enquiries via phone and email.
Maintaining student records and training documentation.
Processing invoices, payments, and payment reconciliations.
Maintaining accurate financial and business records.
Supporting general administrative processes and business operations.
Assisting with reporting and other administrative duties as required to support the efficient operation of the business.
Placing and ordering equipment for customers
Secondary Responsibilities
Assisting with social media and marketing activities.
Processing student paperwork and administrative documentation.
Assisting with course administration and compliance-related paperwork.
Supporting business development and promotional activities.
Assisting with data entry,



filing, and records management.
Providing additional administrative support and undertaking other duties as reasonably required.
About You
We're looking for someone who:
Has excellent communication and customer service skills
Is highly organised with strong attention to detail
Can manage multiple tasks and priorities
Works well independently and within a team
Is confident using computers and learning new software
Has experience in administration and financial processing
Maintains confidentiality and professionalism
Desirable Experience & Qualifications
Applicants with experience in any of the following will be highly regarded:
Monday.com
WordPress
aXcelerate
Xero
Certificate IV in Training and Assessment (TAE***** or equivalent)
What We Offer
Flexible part time employment
A supportive and friendly team environment
Variety in your day with administration, finance and customer service
Opportunities to contribute to business improvement projects
Ongoing training and professional development
The opportunity to grow with a successful local business

📌 Administrator & Accounts Officer (Queensland)
🏢 Rapid Response First Aid
📍 Queensland