31 Jul
|
Accor
|
Coffs Harbour
31 Jul
Accor
Coffs Harbour
Company Description Welcome to Elysium Noosa Resort an elegant retreat set in the heart of one of Australia's most iconic coastal destinations.
Elysium Noosa has been thoughtfully reimagined across every guest touchpoint - from Cibaria Noosa and Bar Capri on Hastings Street to our rooms and suites.
This transformation establishes a new benchmark for luxury hospitality on the Sunshine Coast.
Our team is dedicated to creating guest experiences that feel both effortless and deeply personal.
Every interaction is guided by care, intuition, and attention to detail, delivering moments of delight that elevate each stay.
Job Description
Cibaria Noosa is looking for a confident, organised and experienced Host to join our Front of House team!
As the first point of contact for our guests, you'll play a critical role in creating exceptional customer experiences while keeping service running smoothly in a fast-paced, high-volume environment.
We're looking for someone who thrives under pressure, thinks quickly on their feet, and has a genuine passion for hospitality.
About The Role
Be the first point of contact for all guests, creating a warm, welcoming and professional first impressionManage reservations, seating plans and waitlists to ensure smooth and efficient service flow throughout each shiftMonitor guest arrivals and table allocations, balancing service demands while maximising the dining experienceEffectively handle guest enquiries, special requests and feedback, resolving issues with confidence and professionalismMaintain accurate reservation and guest information within our booking platformCommunicate closely with the Restaurant Manager, Supervisors and Front of House team regarding service requirements,
VIP guests and table availabilityAssist in coordinating large bookings, special events and peak service periodsProactively manage guest expectations and wait times while delivering exceptional customer serviceEnsure host stand, entry areas and guest-facing spaces are presented to the highest standard at all timesSupport the wider Front of House team as required to ensure seamless restaurant operationsContribute to a positive team culture by leading with professionalism, energy and a guest-first mindset
Qualifications
Experienced in a Host, Front of House or customer-facing hospitality roleA strong problem solver who can remain calm under pressureConfident managing guest expectations in a busy restaurant environmentHighly organised with exceptional communication skillsAble to work independently while contributing to a positive team cultureProficient with reservation systems; SevenRooms experience highly regarded
Additional Information
Be part of a passionate, skilled and supportive hospitality teamWork in a vibrant, fast-paced venue that is committed to delivering exceptional guest experiences30% discount on food and beverage at participating Accor properties worldwideGenerous accommodation discounts across more than 4,500 Accor properties in over 110 countries25% team member discount at our signature venues, Cibaria Restaurant and Bar CapriCareer development and mobility opportunities across Accor's global portfolio of leading hospitality brandsLearn Your Way with access to industry-leading learning and development platforms, including Accor AcademyOpportunities to grow your hospitality career within a world-renowned international hotel groupImmediate commencement available
📌 Host - Front Of House (Coffs Harbour)
🏢 Accor
📍 Coffs Harbour