About Us
Proudly part of the DuluxGroup,Lincoln Sentryis a market leading supplier of specialty hardware and components for the building, renovation, and manufacturing industries.
With anational footprint and a diverse product portfolio- from cabinetry and furniture fittings to glazing and architectural hardware - we're the trusted partner for trades and businesses across residential and commercial projects.
Joining Lincoln Sentry means being part of a team thatvalues collaboration, customer focus, and continuous improvement.Our people enjoy industry-leading development programs, wellbeing initiatives, and benefits designed to support both career and lifestyle.
If you'repassionate about shaping spaces and want to work with a company that empowers youto make an impact, Lincoln Sentry is the place to build your future.
About The Role
In this role, you will offer exemplary, market leading service and be passionate about understanding your customers and their challenges, with solutions at hand.
As an expert in your customers' purchasing habits you will thoughtfully advise them on how Lincoln Sentry can meet their current requirements and also anticipate their future needs.
Success in this role will be building solid and profitable relationships with your customer base and becoming their trusted advisor, as you assist them by servicing sales over the phone or help them with purchasing through our online service.
What You'll Be Doing
Manage your call cycle and contact existing customers to promote and sell our architecture and cabinet hardware products
Meet and exceed sales targets and performance metrics
Provide detailed product information to customers
Handle customer inquiries and resolve any issues or concerns in a timely manner
Maintain accurate records of customer interactions and sales activities in the CRM system
Collaborate with the sales team to develop and implement effective sales
Our Benefits
Up to $1,000 net annually to cover private health extras gap costs
Exclusive discounts on DuluxGroup products and partner offers
Stay active anytime, anywhere through our partnership with Fitness Passport
20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day one
Market leading learning, development and career pathways
Access to our Wellbeing Hub and full EAP support
Recognition programs that celebrate your impact
What We're Looking For
Proven experience in sales and/or account management
Excellent communication and interpersonal skills
Robust persuasive and negotiation abilities
Proficient in using CRM software and other sales tools
Resilient with the ability to handle objections
Although not essential, it would be great if you have...
Previous experience working in the architecture or hardware trade industry
Why Join Us?
Progressing your career with the DuluxGroup means being part of a network of over **** employees globally who believe in our purpose to'Imagine a Better Place'With origins dating back to ****, we are a leading marketer and manufacturer of iconic brands such asDulux, Selleys, Cabots, Yates and B&Dto; name a few.
By joining us, you will be a part of a long term strategy to deliver profitable growth throughbrand leadership, innovation and customer intimacy.
We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.
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