Division/Section:Planning, Environment & Lifestyle / Communications & Customer Experience
Position Type:Fixed-Term Full-Time, 12 months (9 day fortnight, ***** hours/week)
Salary Range:LGO6 ($102,640 - $109,563per annum + superannuation) based on skills, qualifications and experience
Location:Townsville
Application Close: 11:45pm, Sunday 9 August ****.
About the Role:
Join Townsville City Council's Strategic Communications team and help deliver transparent, engaging and meaningful communication that supports the city's growth and community priorities.
Working closely with teams across Council, you will develop and deliver communication plans for projects, campaigns, events and initiatives, ensuring information is accessible, consistent and customer-focused.
Reporting to the General Manager Communications and Customer Experience, you will provide communications advice, build strong stakeholder relationships and help strengthen community engagement.
This role is ideal for a communications professional who enjoys collaborating with diverse teams, creating innovative engagement strategies and contributing to a high-performing team committed to service excellence.
About you:
Qualifications in Communications or a related field, or significant equivalent experience.
Experience developing and delivering communication and engagement strategies, campaigns and projects.
Strong stakeholder engagement skills, with the ability to build relationships, influence outcomes and collaborate across diverse groups.
Exceptional written and verbal communication skills, including the ability to translate complex information into clear, engaging content.
Proven ability to manage multiple priorities,



projects and deadlines while delivering high-quality outcomes.
Experience developing and implementing integrated communication plans and evaluating their effectiveness.
Knowledge of contemporary communication and engagement practices, tools and trends.
IAP2 Certificate in Engagement (desirable).
Proficiency in Microsoft Office applications.
Townsville City Council is the largest local government authority in Northern Australia.
We're committed to supporting our people through a strong focus on work–life balance, a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.
We have a range of benefits that confirm this commitment:
5 weeks annual leave + 17.5% leave loading
3 weeks Personal/Carers Leave
14 weeks paid Parental Leave
Domestic and Family Violence Leave
Natural Disaster Leave
Annual wage progression
Up to *13.5% Superannuation employer contribution for contributing members
Salary Sacrifice opportunities
Access to a range of learning and development opportunities, including on-the-job learning and formal training programs
Fitness Passport program offering discounted membership to selected health and wellbeing facilities
Employee Loyalty Program offering discounts at selected local businesses




Employee Assistance Program
* The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.
Contact Person:Britt
Contact Email:****** (for position enquiries only)
How to Apply
Your application can be submitted through the 'Apply' button.
Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role.
We also will require your resume which should confirm any licences and qualifications your hold.
For further information review the Position Description.
We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.
People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!
All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process.
Please be aware Townsville City Council has a 'zero tolerance' policy to drugs and alcohol in the workplace.
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact*****************or phone ************ for a confidential discussion.

📌 Senior Communications Officer (Townsville)
🏢 Townsville City Council
📍 Townsville