About Us
CMV Truck Centre is a leading truck dealership based at our modern Cavan facility.
We proudly represent Kenworth and DAF, two of the most respected truck brands in the industry.
As part of the CMV Group, a South Australian family-owned business with over 90 years of success, we employ more than 2,000 people across South Australia and Victoria.
We are committed to delivering exceptional customer service and industry-leading transport solutions.
About the Role
We are seeking a motivated and detail-focused Warranty Clerk to join our Service team.
In this role, you will be responsible for processing and managing warranty claims, ensuring they are completed accurately, on time, and in line with manufacturer requirements.
Working closely with our Service team, you will play an important role in supporting customer satisfaction and maintaining strong manufacturer relationships.
This is a great prospect to join a supportive team within a stable and growing business that offers long-term career opportunities and exposure to leading truck brands.
Key Responsibilities
Process and manage warranty claims in line with manufacturer requirements
Ensure manufacturer approvals are obtained before repair work commences
Cost warranty jobs and liaise with the Service Manager as required
Maintain accurate customer, vehicle,
and billing information
Review and verify warranty claims and investigate discrepancies
Manage warranty parts storage in accordance with manufacturer guidelines
Ensure recalls and manufacturer updates are included on future job cards
Maintain accurate records and documentation within company systems
Support technicians to ensure repair reports meet manufacturer standards
Communicate warranty requirements and updates with workshop staff
Assist the Service Administration team when required
Skills & Experience
To be successful in this role, you will have:
Previous administrative experience, ideally within the automotive industry
Strong computer and data entry skills
Excellent communication and organisational skills
High attention to detail and accuracy
The ability to meet deadlines and manage competing priorities
Good numerical skills
Why Join CMV Truck Centre?
Competitive & above award pay rates
Supportive team environment and modern facilities
Ongoing training and career development opportunities
Long-term job security with a respected industry leader
Corporate discounts on health and insurance programs
Be part of a proudly family-owned business with strong values