Are you passionate about the aroma of freshly brewed coffee and providing exceptional service?
Here's your chance to join Coffee Complex, a prominent player in the coffee machine industry.
We're on the lookout for a dedicated Administrative Support Officer to join our close-knit team and contribute to our legacy.
About Coffee Complex
At Coffee Complex, we take pride in our family-owned business that has been serving customers nationwide with top-notch sales and service in the coffee machine industry.
As we continue to grow, we're seeking a talented individual to be the face of our customer service and administrative support functions.
Key Responsibilities
Answering phone calls and delivering exceptional customer service
Booking and coordinating machine jobs efficiently
Responding promptly and accurately to inquiries (face-to-face, phone, and email)
Processing daily sales reports, including applying payments
Conducting weekly banking deposits with precision
Managing purchase orders and parts inventory
Coordinating courier services seamlessly
Handling daily invoicing responsibilities
Maintaining the showroom's pristine appearance
Processing and organising paperwork effectively
General administrative support duties
We Seek
Excellent communication skills (both verbal and written)
Ability to communicate effectively with people at all levels
Solid multitasking skills and the ability to thrive under pressure
Demonstrated time management capabilities
Autonomy and teamwork skills
Intermediate computer skills
Strong work ethic and attention to detail
Accurate data entry capabilities
Professional presentation and a positive, proactive attitude
Ideal Candidate
We are looking for a committed individual who will make this role their own over the long term.
If you have a great customer service outlook, are honest, reliable, and enjoy getting the job done with excellence, we encourage you to apply.
How to Apply
If you are ready to immerse yourself in the world of coffee and contribute to our success, please forward your CV and a compelling covering letter highlighting your relevant skills and experience.
Join us in delivering the highest quality of service to our valued customers at Coffee Complex.