At IAG, we're ready for you.
We're the largest general insurance group in Australia and New Zealand.
Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
Step into a pivotal role where you'll help shape the future of Pet Insurance for RACQ members.
AsRACQ Transition Planning & Delivery Lead, you'll lead the planning and delivery activities that support the implementation of a new Pet Insurance solution and other transition activities.
Working across IAG, RACQ and external partners, you'll bring people together, navigate complexity and drive outcomes that create a seamless experience for customers, members and frontline teams.
This is an prospect to influence decisions, build strong partnerships and make a meaningful impact through a high-profile transformation program.
This is a 12-month max-term contract role based in Gadigal Country (Darling Park 2, Sydney) or Meanjin (Brisbane).
What You'll Do
Lead workshops with internal teams, RACQ and suppliers to define requirements, identify risks and design future state solutions.
Coordinate onboarding activities for the new Pet Insurance partner, ensuring readiness across processes, systems and stakeholders.
Manage multiple workstreams and dependencies in parallel to support timely and effective delivery outcomes.
Build strong relationships with internal and external stakeholders to align priorities, resolve issues and influence decisions.
Support commercial and procurement activities, including supplier engagement, statements of work and contract coordination.
Drive change and embedment activities to support operational readiness, partner adoption and successful transition outcomes.
Support other activities for business enablement for RACQ transition.
What You'll Bring
Experience leading complex projects, transitions or integration initiatives across multiple stakeholders.




Strong stakeholder management skills and confidence influencing outcomes in matrixed environments.
Experience working with vendors, partners or suppliers to deliver shared objectives.
Commercial awareness, including exposure to contracts, procurement processes or partner arrangements.
Ability to manage competing priorities, dependencies and risks while maintaining momentum.
Strong workshop facilitation, communication and problem-solving skills that bring people together.
A collaborative and adaptable approach with a focus on achieving practical outcomes.
What We Offer
Boosted superannuation with 13% as standard.
20 days annual leave + 5 days MyLeave (extra leave for what's important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech & appliances, and many more.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
employment type eligibility criteria apply
Applications close: Wednesday 29 July *******:59PM AEST
Adjustments and Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
More About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected.
That's not just words.
It's our people promise.
We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference.
We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities.
We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
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📌 Racq Transition Planning & Delivery Lead (Brisbane)
🏢 Iag
📍 Brisbane