? Join Our Team as a MakeSafe Admin / Booking Coordinator!
Are you highly organised, thrive under pressure, and enjoy coordinating people and schedules in a fast-paced setting?
Do you have a knack for keeping things moving while delivering outstanding customer service?
We're looking for a proactiveMakeSafe Admin / Booking Coordinatorto join our growing team.
In this role, you'll be the vital link between our customers, insurers, and makesafe technicians, ensuring emergency works or estimators are scheduled quickly, efficiently, and professionally.
? What You'll Be Doing:
Managing incoming calls and enquiries from customers, insurers and internal stakeholders
Scheduling estimators for assessment based on urgency, location and resource availability
Monitoring job progress and ensuring service level agreements (SLAs) and KPIs are achieved
Communicating with customers throughout the makesafe process and providing timely updates
Processing job documentation, photos and reports with accuracy
Liaising with insurance companies, assessors, trades and internal departments to ensure a smooth workflow




Maintaining accurate records within company systems and ensuring all administrative tasks are completed promptly
⚡ What Makes You a Great Fit:
Exceptional organisational and time management skills
Ability to confidently manage multiple priorities in a fast-paced environment
Strong problem-solving skills and the ability to think on your feet
Excellent communication and customer service skills
High attention to detail and accuracy
Proficiency in Microsoft Office and administrative software
Experience within the insurance, building, restoration or property industry is highly regarded
? Why Join Us?
Immediate start available
Work with a supportive and collaborative team
Positive, rewarding and fast-paced workplace culture
Opportunity for career growth within a reputable insurance building company
Make a real difference by helping customers during challenging situations
If you're organised, calm under pressure, and enjoy coordinating people and processes to achieve outstanding outcomes, we'd love to hear from you.

📌 Building Insurance Administrator (Adelaide)
🏢 RestorX
📍 Adelaide