Full-Time | Monday-Friday | 9:00am-5:00pm
Based in Invermay, Launceston
Tasmanian Home Nursing & Community Support (THN&CS;)
Join a team that makes a genuine difference every day.
Tasmanian Home Nursing & Community Support (THN&CS;) is a locally owned and operated provider of disability support, nursing and community care services across Tasmania.
As our organisation continues to grow, we're looking for a friendly, organised and proactive Receptionist / Administration Officer to become an integral member of our office team.
We're open to appointing either an experienced administrator or the right trainee.
For us, attitude, reliability and a genuine willingness to learn are just as important as previous experience.
About the Role
This is a diverse and fast-paced role where no two days are the same.
You'll be the welcoming face of our organisation while providing administrative support across several areas of the business.
In addition to reception and administration duties, you'll work closely with our rostering team to help ensure our participants continue receiving reliable, high-quality supports.
You'll also participate in ourafter-hours on-call roster approximately one week per month, providing telephone support for urgent staffing matters.
Full training and support will be provided before joining the on-call roster.
Your responsibilities will include:
Managing a busy reception area and welcoming visitors
Answering a high volume of incoming phone calls and ensuring timely follow-up
Responding to email enquiries
General administration and data entry
Maintaining accurate participant and staff records
Assisting with onboarding and compliance documentation
Providing administrative support to our rostering team




Assisting with staff scheduling and shift changes as required
Maintaining office supplies and presentation
Learning new systems and helping improve office processes
Participating in the after-hours on-call roster (approximately one week per month)
Essential Requirements (Experienced Applicants)
Previous experience in a receptionist or administration role
Intermediate Microsoft Excel skills
Experience managing a high volume of phone calls while maintaining excellent customer service
Strong organisational and time management skills
Excellent attention to detail
Ability to quickly learn new software and systems
Strong written and verbal communication skills
Ability to prioritise competing tasks in a busy environment
A positive, team-focused attitude
Trainee Applicants
If you're looking to start a career in administration, we'd still love to hear from you.
We're looking for someone who is:
Friendly, approachable and professional
Reliable and punctual
Eager to learn
Well presented
Confident communicating with people over the phone
Organised and motivated
Able to work both independently and within a team
Open to learning new systems and taking on responsibility
Comprehensive training will be provided to the successful trainee.
Desirable Experience
Experience within the disability, aged care or community services sector
Knowledge of the NDIS




Experience using Brevity software
Experience with Microsoft Outlook, Word and Teams
Experience in rostering or scheduling
Certificate III or IV in Business Administration (or willingness to undertake as a trainee)
About You
We're looking for someone who:
Thrives in a busy environment
Loves being organised and staying one step ahead
Enjoys solving problems and helping others
Is proactive and takes initiative
Has a high level of attention to detail
Builds positive relationships with colleagues and clients/participants
Remains calm under pressure
Wants to grow with an expanding organisation
What We Offer
Full time position (Monday-Friday, 9:00am-5:00pm)
Possibility of Part-time for the right applicant/s in a job share arrangement with a 12:00pm-5:00pm roster.
A supportive and welcoming team culture
Career progression opportunities within a growing organisation
A varied role where no two days are the same
Modern office based in Invermay
Meaningful work that positively impacts the lives of Tasmanians
Participation in a supported after-hours on-call roster (approximately one week per month, with applicable on-call allowances and overtime paid in accordance with the SCHADS Award)
How to Apply
Please submit:
Your resume
A cover letter telling us about yourself, your experience, and why you'd be a great fit for THN&CS.;
Please also include if you're applying for a trainee or skilled role and if you would prefer a roster of Monday to Friday 9:00am - 5:00pm or 12:00pm - 5:00pm.
Trainee applicants are encouraged to apply.
If you have the right attitude, strong work ethic and a willingness to learn, we'd love to hear from you.

📌 Receptionist / Administration Officer / Office All-Rounder (Launceston)
🏢 Tasmanian Home Nursingmmunity Support
📍 Launceston