Frontier Voice & Data is seeking a motivated and customer-focused Mobile Specialist to provide dedicated support for the management of a large mobile device fleet within a local government entity.
Based in Cairns City, this full-time role will be responsible for the day-to-day management, support, deployment, and optimisation of mobile phones, tablets, mobile services, and mobility platforms.
The successful candidate will play a key role in delivering a reliable, secure, and cost-effective mobile setting for staff across a range of operational and administrative functions.
Previous mobility experience would be preferred however initial and on-going training will be provided of both Telstra training & client specific software.
Strong presentation and interpersonal skills are a given, as is the ability to deal effectively with clientele and their IT departments, senior management and all team members.
A Mobility Management Specialist focus will be on the proactive management of all mobility aspects of specific clients as well as maintaining, developing and reporting of clientele services as required.
You'll proactively liaise directly and indirectly with clientele and fulfil all variants of mobility requests through individual software systems.
Remediating device incidents, tracking & fulfilling device returns and life cycles.
Inventory management including accessories, maintaining detailed registry and the auditing of profiles against billing or services.
Frontier Voice & Data is a locally owned and operated business.
We pride ourselves on being masters of all forms of business communications and fleet management solutions.
We provide our clients with trusted advice, deployment, and professional management of a full range of elite products and services including business phone systems & video conferencing, cordless phone solutions, vehicle tracking & fleet management as well as mobile phones and tablets using the Telstra network.
To be considered for the exciting role you will possess the following:
• Reliability is paramount.
• Ability to work autonomously and as part of a team
• An exceptional ability to generate and maintain rapport with clientele
• Highly motivated, focused, and disciplined self-starter
• High level of presentation and communication skills
• A passion for technology and open to on-going training and support
• Previous experience in the Telecommunications or Mobility field would be of an advantage, however full training will be provided.
Apply now by emailing your resume to ******