Cairns | Full-time Contract up to 30/06/2028 | 38 hours per week
STEPS Group Australia is seeking a Senior Site Administrator to play a pivotal role in supporting the daily operations of a busy training and education environment.
Join STEPS and be part of an organisation dedicated to helping people reach their potential.
In this role, you'll provide senior administrative leadership across the Cairns region, supporting program delivery, stakeholder engagement, compliance activities, and administrative staff to achieve quality outcomes.
Each day in this role will bring variety, autonomy, and the opportunity to make a meaningful impact on both organisational performance and student outcomes.
What You'll Be Doing:
Provide senior administrative support across the Cairns region
Coordinate front office and administrative activities to support regional programs
Lead and support administration team members, delegating tasks and monitoring completion of key priorities
Build and maintain positive relationships with students, trainers, referral partners, staff, and community stakeholders through exceptional customer service and support
Support Management with reporting, administrative coordination, stakeholder engagement, and continuous improvement initiatives
Oversee compliance, reporting, and data management across training programs
What You'll Bring:




Experience in senior administration, team coordination or office management roles
Previous experience supervising, mentoring or coordinating administrative staff
A strong attention to detail and the ability to manage competing priorities
Excellent communication skills and the ability to build relationships with a wide range of stakeholders
Confidence using Microsoft Office and business management systems
Certificate III in Business Administration or a related qualification (highly regarded)
Experience within education, training, employment services, or other regulated industries (highly regarded)
Why Join STEPS?
Be part of a not-for-profit that's been changing lives for over 30 years
Join a long-standing and supportive team with solid local connections
Supportive team culture and values-driven leadership
Ongoing training and professional development
The chance to make a real difference in the lives of young people
Access to generous Not for Profit Salary Packaging
Contract Details:
Full time
Fixed term until 30/06/2028
38 hours per week
Monday - Friday
If you're ready to bring your energy, empathy, and enthusiasm to a role that truly matters - we'd love to hear from you!
STEP into a world of opportunity!

📌 Senior Site Administrator (Queensland)
🏢 STEPS
📍 Queensland