ABOUT USAt Lo & Co Interiors, we believe hardware is the crowning glory of any joinery project.
We obsess over the details so the retail and trade customers we work with don't have to, and we're looking for a sales professional who shares that conviction.We are looking for a sales representative with retail, wholesale, trade or B2B sales experience who is motivated by achieving results, solving problems, and delivering an exceptional customer experience.Since ****, we have been designing and selling architectural hardware to design-conscious customers across Australia, New Zealand, and growing international markets.
We are a focused, collaborative team where your contribution is visible, and your ideas are heard.
THE ROLE – What you will doThis is a trade-focused sales role at the heart of the Lo & Co business.
You will be the primary contact for our trade clients, architects, interior designers, and project specifiers while also managing inbound enquiries and supporting showroom sales.
What makes this role distinct is the large-scale project component.
You will own the administration, relationship management, and end-to-end coordination of our biggest project orders - working closely with our National Sales Manager to make sure nothing falls through the cracks on orders that matter most.
If you are someone who loves building relationships, thinking in detail, and seeing complex orders land exactly right, this role was built for you.
Day to day, you will:Partner with a team as a contact for trade clients in the team - architects, designers, builders, joiners and other specifiers, building relationships that drive repeat business and referralsOwn large-scale project orders end-to-end: quoting, tracking, coordinating with warehouse and operations,



and keeping all parties aligned from first enquiry to final deliveryManage inbound enquiries across phone, email, live chat, and online channels - responding quickly and resolving most queries in a single interactionWelcome and assist showroom visitors, converting walk-ins into orders through confident, design-led product guidancePrepare accurate quotes and follow them through to order placementProcess orders accurately across Shopify and Cin7, maintaining clean data and minimal reworkCoordinate samples, follow up on outstanding orders, and liaise with the warehouse to keep projects movingAssist customers with their aftercare journey with excellent customer service and back-end knowledgeMaintain the showroom to a premium standard that reflects the Lo & Co aestheticContribute ideas that improve the trade experience and internal processes
The Person - WHO YOU AREWe're not just looking for sales experience; we're looking for the right disposition.
You understand trade customers.
You know how to build the kind of relationship where a designer calls you first — and you know how to keep a complex project moving when the details are flyingThe person we have in mind:
Has experience in trade or key account sales, ideally in a premium retail, interiors,



or trade environmentHas managed large or complex orders and knows how to keep them on track through coordination with multiple internal teamsHas a strong work ethic and a "find a way" attitudeComfortable working in a fast-paced workplace with high expectations and a strong focus on results.Commercially minded with an instinct for identifying opportunityMature, resilient, and professional - composed under pressureNaturally curious and open to new systems, technologies, and ways of workingOrganised and detail-oriented, with strong follow-throughPositive and solutions-focused - you bring ideas, not just problems
ExperienceWHAT YOU'LL BRINGExperience in retail, wholesale, trade orB2B sales experience - ideally in interiors, trade, wholesale, construction, or building productsA proven track record of hitting and exceeding sales targetsStrong relationship management skills and experience growing key accountsExcellent written and verbal communicationConfidence with CRM, quoting, and order management platforms - Experience with Shopify, Cin7, or similar eCommerce and inventory platforms is an advantage.The ability to investigate and resolve complex order or delivery issues calmly and efficientlyIs collaborative and keeps the team informed, particularly when large projects are in motion
The OpportunityWHAT WE OFFERThis is a role with real scope.
Lo & Co is a fun, growing brand with a collaborative, design-forward environment and strong development opportunities.
This is your chance to become part of a high-performing, supportive team with a fantastic culture.You'll join a focused team where your contribution is visible, and your ideas are heard, with autonomy to own your customer relationships and shape your approach
If this sounds like you, we'd love to hear from you.Send your CV and a brief note on why this role is the right fit to ****** are reviewed on a rolling basis.
loandcointeriors.com.au | @loandcointeriors

📌 Sales Representative — Trade Lead (Adelaide)
🏢 LoInteriors
📍 Adelaide