About the role
Peries IGA Supermarket Group is seeking aCustomer Serviceteam member to join our store in Edmonton, QLD.
This is acasual positionthat offers flexibility whilst providing you with an excellent opportunity to become a valued member of our retail team.
You will be the face of our supermarket, ensuring every customer receives outstanding service and support during their shopping experience.
This role is essential to maintaining our reputation for exceptional customer care and creating a welcoming workplace for all who visit our store.
What you'll be doing
In this Customer Service role, you will be responsible for a variety of tasks that keep our store running smoothly and our customers satisfied:
Providing friendly, efficient and professional service to all customers at the checkout and throughout the store
Processing customer transactions accurately using the point-of-sale system
Assisting customers with product enquiries, locating items and answering questions about our store
Maintaining a clean, tidy and well-organised store environment
Restocking shelves and displays with merchandise in a neat and attractive manner
Handling customer complaints or concerns with professionalism and care, seeking solutions where possible
Following company policies and procedures, including health and safety requirements
Working collaboratively with team members to ensure the store operates efficiently during all shifts
Supporting promotional activities and in-store events as required
What we're looking for
To excel in this Customer Service position, we are seeking candidates with the following skills and experience:
Excellent communication and interpersonal skills,



with the ability to interact professionally with diverse customers
A friendly, approachable person who has a passion for providing outstanding customer service
The ability to remain calm and patient in busy retail environments
Basic numeracy skills and comfort with point-of-sale systems (training will be provided)
Reliability and a strong work ethic, with flexibility to work various shifts including early mornings, evenings and weekends
A team-oriented mindset with willingness to support colleagues
What we offer
Working at Peries IGA Supermarket Group, you will enjoy benefits and opportunities including:
Casual employment with flexible shift arrangements to suit your lifestyle
Supportive and friendly work environment with experienced team members
Staff discounts on store purchases
Opportunities for training and development to progress within the retail sector
About us
Peries IGA Supermarket Group is an independent, community-focused supermarket dedicated to providing quality products and exceptional service to our local customers.
As part of the IGA network, we pride ourselves on our commitment to supporting the Edmonton community whilst offering competitive pricing and a comprehensive range of groceries and household items.
We believe in creating a welcoming shopping environment where customers feel valued and appreciated.
Our team is at the heart of what we do, and we foster a culture of respect, teamwork and continuous improvement.
Apply now
If you are passionate about customer service and would like to join our friendly team at Peries IGA Supermarket Group in Edmonton, we would love to hear from you.
Please submit your application today!

📌 Customer Service (Queensland)
🏢 IGA
📍 Queensland