Job Title: Client Engagement Officer
Location:Southport
Company:TPM Claims
Pay:Base + Uncapped Commission + Bonuses + Super
Position Overview:Want a career where your efforts decide your income?
This is a face-to-face role for driven people who back themselves — no experience needed, we train you fully.
If you're hungry, well-presented and love talking to people, we'll give you the skills and the runway to grow rapid.
About Us:TPM Claims is a leading provider of outsourced insurance solutions, dedicated to delivering outstanding claims management and support services to our clients.
We specialise in expert handling of insurance claims with a focus on accuracy, efficiency and exceptional customer service.
As we continue to grow, we're looking for motivated Client Engagement Officers to join our field team.
The Role:You'll be out in hail-affected communities, identifying homes that may have damage and engaging directly with homeowners to introduce our service.
The right person is confident, self-motivated, great in conversation, and driven to hit goals and progress quickly.
What You'll Do:
• Engage face-to-face with potential clients
• Clearly communicate our service and how it benefits them
• Confidently handle questions and objections
• Guide interested homeowners through sign-up and hand them to our claims team
• Complete paperwork and lodge claims online or by phone
• Build genuine rapport and represent TPM professionally
What You'll Bring:
• Energy, drive and a want to win — no experience required
• Confidence starting conversations with new people
• Well-presented and professional
• A current driver's licence and reliable transport
• Comfortable working outdoors, on your feet, in QLD conditions
• Basic understanding of insurance or roofing is a plus, not required
What We Offer:
• Base wage + uncapped commission + bonuses — your earning is in your hands
• Office days included, not just field work
• Top performers get promotions
• Full training from day one
• A tight crew that works hard and celebrates wins together — regular team events
• A culture of drivers — surrounded by people chasing the same goals
How to Apply:If you're driven, personable and want a role where hard work pays off, we want to hear from you.
Send your resume and a short note on why you'd back yourself in this role to ****** or via the Quick Apply link.
Application Deadline:TBA
Join us in providing exceptional insurance claims management services and making a difference for our clients.
Apply today!